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Direct TV

United States,
North Carolina

Consumer complaints and reviews about Direct TV

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Mar 15, 2012

customer service

THIS COMPANY DIRECTTV THE DEPARTMENT THAT TAKES CARE OF RESTORING SERVICES REALLY HAS EMPLOYEES THAT ARE SO UNPROFESSIONAL I TRIED TO GET MY SERVICE RESTORED AND I CALLED SEVERAL TIMES I TALK WITH A BAD ATTITUDE LADY NAME STEPHAINE, LOUISE, AND KIMBERELY AND THE DEPARTMENT WITH THE TELEPHONE NUMBER YOU SUPPOSED TO CALL 18778371603 THOSE GIRLS REALLY DO NOT NEED TO BE WORKING WITH THE PUBLIC THEIR ATTITUDES ARE EXTREMELY BAD THEY KEPT TELLING ME DIFFERENT ANSWERS I WILL CHECK BACK TO SEE IF THEIR HAS BEEN ANYONE THAT LOOKED INTO THIS COMPLAINT BECAUSE THEIR ATTITUDE WAS UNACCEPTABLE.
Ramona Farell Send email
 
Mar 15, 2012

customer service

someone from this number keeps calling me and then hangs up. Today alone I'v been called every 15 min without any one talking when I pic up. STOP CALLING ME!!!
Michaelgb Send email
 
Mar 8, 2012

Dropping channels

Be very careful about signing up with directv. They can change the terms of your contract, raise fees, drop channels, and you are stuck if you ordered a new dvr which I just found out restarts your contract... In short you are screwed even though they changed the terms of your contract. I was with them for years, but will NEVER again have anything to do with them. Not only that, they do not tell you these things and then lie about it.

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