They are a new low on the human species chain. Ask yourself why there are so many complaints about them. There is no customer service. We joined and never bought a thing because they are triple the price of Lowes Charged us $3500.00 membership dues. How ridiculous in this age of the internet does a bottom feeding company like this remain open. Why did they change their name? Why are there class action lawsuits against them? Biggest regret is not looking them up before we signed.

Good for you. You paid 3000 and some, I paid 6000 up front. when they see a customer come in, they run away. I have paid for items from direct buy higher than what its worth outside. between shipping, handling, currency exchange which by the way never accurate and charges for weight and taxes on top on all in our case 13%, the consumer have been taking for a ride without even knowing. worst, i feel like u have to order from direct buy simply because i was foolish enough to have spent this money.