Submit a Complaint

DirectTV

United States,
Wisconsin

Consumer complaints and reviews about DirectTV

Anti-SEO Send email
 
Mar 21, 2012

Unauthorized charge of more than $1100

"even after I told them not to and that I would consider it fraud if they did so."

If the early cancellation fee was documented to you, which it was, it isn't fraud...
Dipperk120 Send email
 
Mar 21, 2012

Unauthorized charge of more than $1100

After having a bundled service with CenturyLink for several years, and the price went up, I called to reduce cost. CentruyLink made me change my Satelite provider from one Satelite provider to DirectTV. When they did that, they original provider kept sending me bills, as did CenturyLink and DirectTV charged me on a debit card. I tried to get this all straightened out and each of the three blamed the other and told me that I needed to get it straightened out with the other. So, after two months of this, I finally, told them all to take it all out and I went with cable. Not so fast -- now, I have cancellation fees, and DirectTV charged me $1170 on me debit card (early cancellation fee), even after I told them not to and that I would consider it fraud if they did so. They stated that I had a 24 month agreement (I never was told that by anyone until I asked to have it all removed). On top of that, I continue to get a "package" bill from CenturyLink, and that bill is now over $700. When I call anyone, I just get hung up on, or put on hold for extended periods of time. Now I am having a hard time getting any attorney to take a case because these folks are so hard to corner
Thud Send email
 
Mar 21, 2012

Unauthorized charge of more than $1100

Call your bank and dispute the charge. Tell them it was an unauthorized charge. If they seem hesitant, just insist it was unauthorized and they reverse it. Then change your debit/credit card number.

Complaint Registration Form

    Information of the Company you are complaining about
    Subject of Complaint
    City (optional)
    Complaint Details
    Attach photos (optional)
    Confirmation code

    Submit

         
     

    User Registration

    Already a Complaint Board member? Log in now.
    Username:
    E-mail address:
    Password:
    Code:
    or connect with Facebook

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Complaint Board? Register now.
    E-mail address:
    Password:
    Forgot your password?
    E-mail address:
    Back
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username