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DirecTV
United States,
New Hampshire
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User678862
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Apr 2, 2012
changes in package
My family used to pay for a package that included the Cloo channel. Just recently, when I tried to watch the channel, the TV showed that I hadn't paid for the channel. I called up DirecTV and was told they moved Cloo to a higher package and when I asked why, the guy said since it was only one channel, it wasn't that important or something incredibly similar to that. We pay for certain packages because we want certain channels in that package. But I KNEW it was going to happen - somehow, we were going to PAY to continue to have FOX. I would like to know if I can get out of my contract since they are not delivering the channels I signed up for?
User923800
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Apr 2, 2012
changes in package
Out of curiosity can you or anyone else to respond, can you quote within the contract what it says exactly about how channels are included within the contract. In my experience, it says "we reserve the right to change and/or remove programming at anytime" and goes on to say will not affect price...up or down. I beg of anyone to put up something that proves that to be incorrect.
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