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DirecTV

United States,
Georgia

Consumer complaints and reviews about DirecTV

Kellysch Send email
 
Mar 3, 2012

bundled w/ATT Lied now stuck in contract w/no service ,they subed sales 2 AT&T bundle& all questions i asked was lied 2

I called AT&T to get price & info on adding directv to my bundle.We weren't sure which sat to go with.I called AT&T since i'm a very long time costomer.Every ? I asked was staight out lied to.No contract can cancel at any time, when I said go down to 3 boxes instead of 4 grandson not here all time.was told hold on ok got it worked out no charge on that it will be included free!She just kept giving me a better deal till I said Yes add direcTV.What a mistake!!!Survice goes out finally got tech out here & he found a few problems he fixed that was with their workmanship & charge $49.95 for service call.Aprox 3 months later this time will not reset.CS said bad weather it was drizzlin, sunshine 2day & still no service.Want$49.95 to come out & fix.No way we are able to reset dish if needed or dry any fitting that could get wet, We didn't move the dish, satilite in sky or make it rain.But they insist gotta pay them 2 come even if probl is on thier end.worst service ever!!they get your cc# then nothin you can do!How can we stop this fraud??
Jkd28999 Send email
 
Mar 3, 2012

bundled w/ATT Lied now stuck in contract w/no service ,they subed sales 2 AT&T bundle& all questions i asked was lied 2

I found this posting, UN-HELPFUL!!! Learn how to speak and type the correct way! My head hurt after reading this BS!!!

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