My cousin bought a condo in Sheridan Towers and was scheduled for turnover in 2018. Bank LOG for bank finance was forwarded but due to error in their documentation, their sales department did not want to proceed with docs-in due to penalties incurred as caused by the mishandling of their documentations team. Until today the issue remains unresolved and continously incurs penalties, penalties by the way, initially caused by their own employee. DMCI should fire these incompetent staff and replace them with better ones. Their name gets tarnished by their poor performance. NEVER AGAIN WILL I RECOMMEND DMCI!!!

For allowing Casa Real, an events place, to be constructed in the residential area -- inside Acacia Estates itself! Now there are always events and parties in that place where they play very loud music up to 3AM!!! This is very inconsiderate and is against the law in some cities. In Quezon City, Mayor Herbert Bautista have already had his bill approved to not allow parties and loud music beyond 12AM in the city. This should have been thought of by DMCI when they allowed Casa Real to be constructed in Acacia. Thinking only of possible revenues, they did not make any rules and guidelines as to the operating hours and type of functions in these events on certain hours.

Please please please make a policy and agreement to ensure not to have loud music or anything that will disturb the residents beyond 12AM at least!

Thanks for this thread. Our friend asks us to look into Palm Royal. But as with this, we will not commend DMCI to her. GBU.

I totally agree! Some DMCI employees are so terribly incompetent, lazy and negligent! They are so incapable of handling overseas clients. I've been questioning their capability in handling documents and fees being submitted to them, plus a lot of other concerns. I wrote such a long, detailed account of my complaints against their agents and all I got was this - NOTHING! I asked for their supervisor's reply several times but she just ignored me. I guess that's one reason why the salespeople and coordinators are so incredibly dumb about this business - those people on top are so much dumber! They can't even respond to issues pertaining to the transaction. Their office is full of irresponsible people who won't even care to address your concerns. Don't be fooled by these people, they can't be trusted. They will keep promising to get back to you then just leave you hanging for weeks.

Yeah, I agree. I asked for a certification that I bought a Unit with Flair towers and I had to escalate the ticket before they start working on it. I needed a hardcopy to be sent to my mailing address. Ang kulit lang scanned na nga, mali yung nakalagay. Tapos pinagpipilitan nilang nasend na, sabi ko pwede tingnan mo yung inemail mo sa ibang tao at ibang unit yan. Then after a week pa niya nasend sa email yung tamang scanned copy. ito kakatawag ko lang ulit, sabi ko sa kanila hardcopy ang hinihingi ko dahil hindi nahhohonor yung scanned copy sa financial document. Beware of this agent - Racytte Kellie Garcia.