Submit a Complaint

Doubleday Book Club

United States

Consumer complaints and reviews about Doubleday Book Club

User924009 Send email
 
Mar 27, 2012

No customer service number

I was just billed by Doubleday - for 2 - Automatic Shipments - because I'd failed to reply in time. I have no problem with that. The fault there is mine.'
However, I do have a problem when they bill me for both shipments - at the same time!
And both shipments just happen to be double books?
That's $48 taken out of my account at one time - without my prior knowledge or consent
Not only that - I had yet to even see the shipment from February!

I have since switched to paper notices with them - hopefully they will not repeat this again since they can't seem to bill you in the correct time frame.

Complaint Registration Form

    Information of the Company you are complaining about
    Subject of Complaint
    City (optional)
    Complaint Details
    Attach photos (optional)
    Confirmation code

    Submit

         
     

    User Registration

    Already a Complaint Board member? Log in now.
    Username:
    E-mail address:
    Password:
    Code:
    or connect with Facebook

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Complaint Board? Register now.
    E-mail address:
    Password:
    Forgot your password?
    E-mail address:
    Back
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username