I came out of the hospital a month later to find books delivered to me that I did not order and a letter from a collection company claiming I owe money for Books that I did not order from Doubleday Book Club

I phoned Doubleday Book Club and a receptionist name saundra on the phone was so rude, abrupt and unconsiderate to be frank

I explained my situation of being in the hospital and not being able to respond to return the books in a timely manner and to reply back to receive the five books I should receive for joining the book club
(As I am a first time new member) because I was ill and in the Hospital.

Instead of being considerate and customer friendly the receptionist (saundra) simply replied very rudly without letting me finish what I had to say telling me " It Does'nt matter that you were in the Hospital"?

I was so upset, I could not believe I was talking to a representative of a book club.
Then she even whent on ranting that I must listen to her, and it does'nt matter where I was I still have to pay for the books that I do not want
and returned

I don't know about anyone else out there who reads this complaint

But I am from this day making it known what TERRIBLE service, and management of my account with Doubleday Book Club was
I'm sure once my Collegues at work (Nurses, doctors) and family members hear of this
They will for sure stay away from such Terrible services at Doubleday Book Club

And from this day fourth I will NEVER associate my self or family members with Doubleday Book Club

I'm so PISSED OFF!! I ordered books from them like a year ago, which was supposed to be 5 books for $1, it turned out to be $14, but it's still a good deal I thought. So I got the books and then few months late I see my account is charged for $45!!! I was furious that they charged for some other books I've never ordered. Apparently I automatically agreed for a requirement to order 4 books or something like I don't even remember. Thank God, that when I did my first purchase with them I did it through PayPal, so I immediately opened the case in PayPal saying that it was unauthorized transaction. So I got my money back. But not almost a year after I receive a letter from a collector that I owe DoubleDay club $180!! And I can't even cancel my membership!! what kind of scam is that? Is there a way to close this scam company? Im willing to sue them as I'm at my boiling point