I ORDERED TWO BRAS ON MARCH 21 AND HAVE NOT RECEIVED IT. I PAID THE
EXTRA TO EXPEDIATE IT. MY ORDER NUMBER IS2433417 AND WAS TOLD I
WOULD RECEIVE IT WITHIN 5 TO 7 DAYS. I CALLED ONCE ALREADY AND
WAS TOLD I SHOULD RECEIVE THE NEXT DAY. IF YOU CAN'T FILL MY
ORDER CREDIT MY ACCOUNT AND I WILL BUY ELSEWHERE. I HAVE
ORDERED BEFORE AND NEVER HAD A PROBLLEM. ADVISE ME WHAT IS
GOING ON. PHYLLIS THURSTON

Dear Ms. Thurston,

Please accept our apologies for the delay in your order being delivered. According the tracking information available your packaged arrived in Norway, Maine today and should be delivered no later than Friday. We will be refunding the Expedited shipping fee as we do not meet our promised delivery date. If for some reason you do not receive your order or have any other issues please contact me directly.

Best Regards,
Rodney Sohngen
Vice President of Operations
800.410.2153, option 4.

I placed my order on 7/29/08 and have never received my merchandise. I paid in advance with a credit card.

I already wrote out complaint so read and get back to me. Thank you and good night.