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dresslilly

United States,
Arizona

Consumer complaints and reviews about dresslilly

ant_irv Send email
 
Mar 20, 2019

Dresslilly will not send Prepaid Shipping Label as per their instructions

Order Number: LP1812131744227975

Attempting to return 3 clothing items that do not fit.

3 Items for Return:
276581316
309685202
283019404

Wife Davine Irving contacted Dresslilly on January 24, 2019 for Return Instructions.

As per Dresslilly, she chose Option 2 "Return for Refund" and (B)Refund to Original Account.

Dresslilly said they will issue a Prepaid Return Shipping Label and will deduct $5.99 fee.

Dresslilly issued: RMA: LRMA1901241330074877C but did not issue Prepaid Return Shipping Label

4 contacts to get Prepaid Return Shipping Label for Return:
1st phone contact: 1/24/2019
2nd contact by phone: 3/8/2019 approx.
3rd and 4th contact by phone: 03/12/2019 – Spoke to Nathan and Lem

On March 18, 2018, they said a Prepaid Return Shipping Label for Return will be emailed to my Wife Davine Irving

As of March 19, 2019, she received another email....but there was no Prepaid Return Shipping Label for Return attached to the email.

2 attempts to contact Dresslilly via support@dresslilly have failed. This support email address FAKE. Continually receiving “email address ERROR”
minervaheath Send email
 
May 21, 2015

items purchased not received

From Buyer - Minister5/21/2015 15:18 PDT
Payment To Mookie ClearedYour eCheck payment is complete. The money was transferred from your bank account to the recipient.Your eCheck payment is complete. The money was transferred from your bank account to the recipient. Details
Payment To Mookie ;
items purchased and paid for never received!

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