I need it a bigger car for my growing family and I stopped the first dealer I saw, Drive Time. They sold me a Dodge Caravan 2005 nice looking from the outside. A month and a week into the account my car started to give me problems with the gasket. Took the car to the repair shop and to my surprise I had to pay 50.00 just for them to look at the car. They make the call to the warranty department and the claim got denied. I called and argued with them and the agreed to pay. Then I started to have problems with an oil leak again take the car to the repair shop and got denied, this time they say they would no cover the damage. Now I have an oil leak, a light sensor on and my car gets over heated as soon as I'm 5 minutes on the road. I went to see the manager and he said there is nothing he can't do about it, called customer service and they can't do anything about it. The warranty department won't pay for my repairs either. The sad part of this story is that I only had this car for 3 months!. Drive time is a nightmare.

Purchased a 2008 Saturn. Needed front end alignment, I was told to do it under warranty. Took the car in 1 week after purchase and found out all 4 wheels were bent. Repairs denied. They are telling me that we hit something. Now we are 2 weeks into the contract and the car is dead. Told to have it towed to a shop 13 miles away and that they would only cover $75 remember only had car 2 weeks. Was told that it would have to be diagnosed to determine if it will be covered under the warranty. Told that since it was under 30 days that they TRY to take care of customer. Was told by lot that we could bring car back and they would cancel the contract but that we would not be able to get another car because the warranty department probably would not ok another sell. Since when does a warranty department have the say as to who can and who can not buy a car????? My son is in the military and he has to have a car to get to his next duty station and after today when the warranty department comes back and says that nothing is covered we will have to much money invested in this piece of shit car to give it back. DONT BUY A CAR AT DRIVETIME BECAUSE AFTER YOU LEAVE THE LOT IS NOTHING BUT A RUN AROUND AND THEIR WARRANTY IS NOT WORTH THE PAPER IT IS WRITTEN ON!!!

My boyfriend has had a long history with Drive Time, and let's just say that none of it has been happy. We are planning to file a class action lawsuit against Drive Time, Ugly Duckling and Kars Yes. We have already contacted a lawyer and have excellent grounds for this. We need as many people as possible to take part, and hopefully rectify all the wrongs done by them. If you are a dissatisfied customer and wish to join in the lawsuit, please contact me through the rebuttal key with your story and phone number and mailing address, so that I may get in contact with you.

They need to pay for what they have been able to get away with!

I bought my car from the OBT location in Orlando Fla on Friday 03/09/12 and into the shop it went on Monday 03/12/12. It is now Friday 03/16/12 and I still do not have my car. I want to return it but I can't because it has been more than 3 days even though I did not have the car in my possession it is still considered to be my car. Now I'm stuck with a car that has been in the shop for 5 of the 7 days that it has been considered to be my car. WTF----VERY PISSED OFF GUEST---RUN AS FAST AS YOU CAN FROM THESE PEOPLE.