Dear All

I’ve been complaining about my decoder for the past two months and both the contact centre and the Nelspruit branch did not assist claiming there is nothing wrong with the decoder. I’ve tested the connection at my house and taken it to different houses, and still its doesn’t work.

I tried to cancel my subscription and was told to go to the branch. I can came out of the branch now, and they refused to cancel my subscription, along with a call centre person called Gugulethu Mthethwa from Randburg branch also refused.


May I have my subscription terminated, as I am not receiving the service.




Regards
Charmaine
0723025322