I am also very disappointed and frustrated with dstv. We applied and were approved for the pricelock decoder at begining of febuary 2021. I recieved a sms saying the installer would be here on the 12th. Yet he never pitched up. When i contacted him he informed me that he has no stock and he has customers that have been waiting for their decoders to be installed since October 2020. I contacted dstv and they said that the decoder has been delivered to the installer. Everytime i contact dstv i get told another story. No one can or will tell me what is going on. I contact dstv regularly yet all i get told every time is that they will escalate my query and someone will l get back to me. Yet no one ever does. Yet every month they charge me R119 for this decoder. So i am expected to pay for a service i am not recieving. Today is the 22nd April 2020 and still no decoder or installation or any help from dstv. Is this price lock just a scam? Why do they falsely advertise it and promise that installation will take place within 10 days if they cant even keep their promises? This is false advertising. I am sick and tired of all their lies, stories and empty promises. Why doesn't the price lock department have their own contact no where people can get hold of them?