I wish to bring to your attention that the the staff at the Dubai International Airport are very impolite. They don't answer questions they just dismiss you. If you attempt to ask for the Second time, they get annoyed. I cannot understand why these people are even employed if they cant even assist a Passenger.

I also feel that the eye scanning for business class passengers must be done in separate line in a more convenient way. Currently all business class passengers also have to stand in a very long queue with everyone.
What was most alarming was how I was sent back from business class immigration express checkout line even though I had ticket to prove. The minder of queue was so rude he told me not to talk to much and to stand in last corner as I didn't Look Like A Business Class passenger. I honestly felt very hurt and intimidated. All I tried to tell him was that I was indeed a business class passenger.
This is almost the third time I experienced the staff being very rude and they give one word answers. It would be nice if some compassion and courtesy is shown to visitors who are looking forward to spending time and money in Dubai. Judging tourists by face or wealth is not correct. I cancelled my trip and returned back to my country as I honestly felt ashamed after the way I was spoken to. Many Air ports around the world are trying to reach up to tourists and look after their needs but I see no improvement in Dubai.

People don't have to speak perfect English but if they can smile, show some interest then it will go a long way. The saddest part is everyone tells me no point in complaining as they won't care. I hope you will look into this matter and try to improve the way the Dubai Airport staff handle people.

Hi, i live in australia. I booked my ticket in FLY EAMIRATES. This airline depature from sydney to Dubai, in dubai three hours stay over there, after that plane dapature from dubai to india. When i arrived at Dubai, I felt in Washroom, i felt ziddy, and my eyes becum closed and i jus lay down on flor. I dont knw wt happend with me. i carry $ 2800 AUD, in my pocket. The ground staff of Dubai Airport, they picked me up from washroom and get me to room. After that you know what they did when i lay down on floor, they toke out my $ 2200 Australian doller and left $ 600 Australian doller in my pocket. And also they steel my specs. How dare they took my money from my pocket. This is not fair, there is one girl and one man (ground staff of dubai airport) who took my Money. After that they send me to hotel. when i get back in my position i was in hotel room. I also missed my flight to Delhi. I jus wan to get justice. I also want my money back, caz i earn that money by a lot efforts and hard work. And dubai airport staff stolen my money in a minute. I want to complaint in dubai airport manager...any one give me advise abt this matter...this inccident happend in 18 october 2011.