Submit a Complaint

Duracell Procter & Gamble

United States,
Texas

Consumer complaints and reviews about Duracell Procter & Gamble

Tony K. Send email
 
Nov 22, 2020

Duracell leak!

I used this flashlight weekly, and today I picked it up and it was dead. So I unscrew the back and only 1 battery plops out. The other two are stuck in there, and I CANNOT get them out. These are batteries from Sam's Club (similar to Costco), and have a date code of Dec 2022. I'm pissed that I'm going to have to throw a perfectly good, expensive, flashlight away.
User4221 Send email
 
Apr 11, 2012

Duracell AA batteries leaked

On two occasions I've had Duracell AA batteries with early failure and in both cases the batteries leaked.

The 1st time was in the case of a simple inexpensive wall clock which I had recently replaced the Duracell AA battery. I was surprised when I quit working because I had just replaced the Duracell battery a couple weeks prior. Battery Dated 2013

When I pulled the clock down from the wall I noticed the battery had leaked and the corrosive nature of the chemical had destroyed the battery holder area of the clock and had to be disposed of.

I spent some time on google trying to find out if there was any replacement offers like what used to be offered by Eveready years ago. No chance. I emailed Duracell but have not heard back from them, its been a couple of weeks now.

I did find that RayOVac batteries do have a printed Warranty and Guarantee to replace equipment damaged by their batteries. Duracell does not.

The 2nd time happened just this morning, this time in an expensive Canon 580EX flash. I turned it on, no work, opened up the battery compartment and one of the Duracell AA's top is busted open and leaking all over the battery compartment.

These batteries were a completely different batch. All batteries were dated 2013 and had been working the week before. In both cases the batteries and equipment were not exposed to any extreme temperature conditions.

Fortunately I seem to had caught the leak in the flash early enough and clean up the leak. Hopefully I was able to save the flash by cleaning out the reside.

I the past years I've run through a log of batteries. I've always found Duracell reliable, and long lasting.

Apparently they are having some problems with quality.

Since I've discovered the problems and also discovered they have no easily found guarantee or warranty to replace damaged equipment I will no longer purchase or recommend Duracell batteries.
User912187 Send email
 
Apr 11, 2012

Duracell AA batteries leaked

YES, DURACELL BATTERIES LEAK & DO CORROSION DAMAGE.LAST 2 YEARS I HAD 5 SEPARATE LEAKAGE WITH THOSE BATTERIES WICH I BOUGHT IN DIFFERENT STORES.I USED DURACELL FOR 25 YEARS AND NOW-ONLY PROBLEMS.WHAT HAPPEND TO GOOD OLD NAME ?

Complaint Registration Form

    Information of the Company you are complaining about
    Subject of Complaint
    City (optional)
    Complaint Details
    Attach photos (optional)
    Confirmation code

    Submit

         
     

    User Registration

    Already a Complaint Board member? Log in now.
    Username:
    E-mail address:
    Password:
    Code:
    or connect with Facebook

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Complaint Board? Register now.
    E-mail address:
    Password:
    Forgot your password?
    E-mail address:
    Back
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username