I am so-done-w/this on line crap!! I too- ordered 1 carton of newport cigarettes & never received anything. In fact, it didn't even go (that) simple--when I 1st called I spoke to a man who seemed very professional; I explain to him that even though this was my first order-I knew a regular buyer that orders from them regularly. He then asks me what would I like to purchase?? I told him a carton of (newport cig.)--he went on to say well this wk the price on them is more than usual--but if u call bk next wk it'll be bk to orginal price. So, I waited til the following wk- never thinkin I had anything to worry about. Now- that the wk is here-- (Im thinkin I can order on the phone) until a woman asks for my password!!? Immediately this should'a set-off-- bells in my head; (honestly it did; but not enough to stop me.) Figuring again that my friend is a regular customer--I give them the benefit of the doubt...until I placed my order on-line & punched in my good 'ole card no#s---that's when it all went down-- they snatched my $$$. When I called about the day of the delivery the man had the ordasity to say: "he didn't receive my funds!" There's no argument that I knew my $$ went through because when I was placing my order my landline rung-- saying "we received ur order & ur purchase.
After giving them a piece of my mind- the man apologized for the inconvience & he told me he'll take care of it--the next thing I know the phone stops ringing!!!NEVER AGAIN!!!

I agree with everyone here, I has the misfortune of placing an order with them, never received the product and after multiple phone calls to the 800 number which nobody answers, and multiple emails, I involved my credit card company and they were able
to get me a reund. DO NOT BUY ANYTHING FROM THESE CROOKS