Yes very rude I sent letter telling her.I'm expected w by day and want it c a use theft is bad here now it the 5th day my.stuff still there customer service to text them still there I'm tired I'm just giving up a refund I would luke.keep.it i paid all that money to ship to get.nothing I don't wanna shop here anymore I'm just tried of this employee she or he is costing u.money cause I won't order anything else from this place cell I'm to.mad really I spend a lot of money here but I'm just done