Submit a Complaint

Ecrater

United States

Consumer complaints and reviews about Ecrater

beargates47 Send email
 
Sep 25, 2018

eCrater SCAM

My complaint seems to be the same as everyone's. I ordered in August, it was paid for. I received emails after making complaint s finally got a tracking number for a package that has no tracking information. .. I definitely will stick to eBay.
Chiara Becattini Send email
 
Dec 4, 2017

Item never received

Do not buy from this site !
I ordered (and paid) an item on 19 October 2017, and never received it. Order 3934575.
eCrater sent me an email after 1 month saying that my item was shipped and sending me the track number. The problem is that the item was shipped on 22 October 2017 and today (4 December 2017) I’m still waiting.
eCrater must refund me the money or will take legal action!
Jermael21 Send email
 
Aug 31, 2017

My order

Worst site ever I spend $140 on my order and never got my package and they are the worst and I want my money back
Tspaddock98 Send email
 
Jun 10, 2017

Didn't get my package I ordered 2 weeks ago

So I ordered something a couple of couple of weeks ago and still hasn't come in the mail yet.
Mikemud Send email
 
Nov 23, 2016

Do not use this company

I ordered from this site and I have not received my order...can not get information from them and people sellers on this site are not legit. ..DON'T ORDER FROM ECRATOR
bcukok9999 Send email
 
Jun 12, 2014

Sellers that may have gone away

Several sellers that have already left the site still have merchandise still showing on eCrater. HINT: Don't buy immediastely -- for your first purchase, send the seller a question and if they don't answer in 3 or 4 days, then find another seller.
mhoerner Send email
 
Dec 19, 2012

did not recieve product, already paid

I placed a $126.00 order on Nov 26. I have not recieved my order. I have sent an email and have not gotten any response. I needed those gifts for Chrismas now i have to go out and buy them and spend extra money. The money was taken out of my account. I need to know how this is going to be fixed ASAP
My email is [email protected]
Savannah2269 Send email
 
Mar 23, 2012

Awful experience

Ordered an audiobook from [email protected] and never received it...luckily paypal was able to get me refund but the seller made a comment that i "received the goods and wants a refund so she can get free goods" which was completely false!!
Savannah2269 Send email
 
Mar 23, 2012

Awful experience

ecrater has a person by the name of [email protected] that sells audiobooks that you will never receive. Paypal got my money back but the seller left a comment saying that I did receive it and was lying to get a free item...super false
Mocs Send email
 
Mar 2, 2012

Awful experience

Just wanted to add my two cents worth to this... I was looking to pick up a graphics card, and settled on a Sapphire 100315L Radeon HD. Looked it up on Google Shopping, and saw one listed on carrieshop.ecrater.com for about $20 LESS than anywhere else, so I took the chance and ordered it... paid through PayPal, but was still a little nervous because of the mixed reviews I had read. I ordered late night on 2/27/2012, the order was processed on 2/28/2012, I received my UPS tracking number, and here I sit on 3/2/2012 with the item on my desk, brand new and unopened.

There may be a lot of scammers out there, and some may run through ecrater, but not everyone on ecrater is a scammer. I DO NOT own a store on ecrater.com, I am a total customer, and I WILL mention their shop by name, because this vendor gave me excellent service, and that should be rewarded!

Complaint Registration Form

    Information of the Company you are complaining about
    Subject of Complaint
    City (optional)
    Complaint Details
    Attach photos (optional)
    Confirmation code

    Submit

         
     

    User Registration

    Already a Complaint Board member? Log in now.
    Username:
    E-mail address:
    Password:
    Code:
    or connect with Facebook

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Complaint Board? Register now.
    E-mail address:
    Password:
    Forgot your password?
    E-mail address:
    Back
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username