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eDreams

Switzerland

Consumer complaints and reviews about eDreams

Stxma10 Send email
 
Jul 22, 2023

Edreams baggage scam

This appears to be a long running scam by edreams with complaints online stretching back a decade. I paid for baggage on their website. The receipt they sent me doesn't mention this. At the airport I was asked to pay for the baggage. I contact the costumer service of edreams and was told that I didn't pay them for baggage. I certainly did! So while biking your see what your are being charged for the baggage but there is no trace is it anywhere afterwards. This is a priority scan and plain stealing. Do not use this scumbag company, your will regret it!
Stxma10 Send email
 
Jul 22, 2023

Baggage scam

This seems to be a running scam by edreams. They charged me for baggage. The receipt does not mention c the payment for baggage. I had to pay again at the airport. There is basically no way to report this to edreams. Looking online, this had been happening for years and nothing has improved. A total scam!

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