Just got riped off as well. This eric guy is a total scam artist. I had my card charged and I never even choose to purchase the mini netbook. When my bank sent me a text message stating that my card had been charged I looked up there customer service number and got directed to the fake 1800 number. I will be contacting the FBI in the morning.

C Coffee contact your bank or credit card company they will help you with getting your money back. I had the direct line to that Eric guy as well and he couldn't help me and told me to keep calling customer service. He said they were super busy cause Christmas well even after my bank got my money refunded I called which was about 2 weeks ago and guess what still now answer. It's just a stupid recording that always hangs up on you after it says there busy what crap. Good luck. You will get what your do back your bank will take the steps for you. Oh yeah also write the Florida Attorney General they are investigating the company. Also they have 2 websites. Eglobalwireless.com and eglobalelectronics.com same customer service number for both. I told the attorney general all this as well. Take care.

Erik and Eglobal are a ripoff! Same story same dance. Mini laptop didn't even pull up WIFI. Shipped after about 3 weeks which may be quick for my order. Sent it back but got no confirmation. Never return money and has been charging me for a supposed "free" membership on my credit card at least 3 differant times. Watch that one as well. I have repeatedly told them to credit me and take the charges off the memberships and they have never once taken my request.