I am very disappointed with Pos Malaysia...almost 3 weeks the letter was issued out from Standard Chartered Bank....but at my home mail box...did not even have a notice box..l wondered why no notice at all? Pos Laju Service in Kulai, Johor area really poor....please monitor the service...even wanna to get the letter from Taman Lagenda Putra...need to be faced with your staff's bad manners...If high workload....l am understand...but it is not my problem...l am just a customer....JB6 said already open 9.30am the Taman Lagenda Putra..asked me to go from back door...then after reached Taman Lagenda Putra, the staff said waited until 10am....you all did not send even a notice to my home then even treated me like this? Is Pos Laju a free service? This is not the first time....2 or 3 times....the postage really did not reach my home even without a notice....Please review your service in Kulai, Johor!