i would like to bring to attention, i flied with emirates on the 1st dec to dubai which was a good flight onthe whole then on the 8th we flew to Mumbai, and on the 30th we flew from Mumbai via Dubai back to South Africa, , , , i had my 20 month ol grandchild with me, and i had booked meals for her knowing that she eats well. besides the flight to Dubai my grand kid was not given any meals nor were we even asked if we wanted, i requested for milk which also i did not get, i booked for a basonet, the only time i got it was on the flight from Mumbai to Dubai, Taken into consideration the price we pay for flights and i mean the kid was paid for, i am very dissapointed at the poor service i was given, , , , , , , , , , , , , , , , , , , , , for any further details please contact me on +27843118777, many thanks.

"The kid was paid for"

As the child was under 2yrs- did you book a seat for the child (i.e. full fare) or the 'infant' fare (10% of the full fare)

If so then meals are not included aside from jar baby food & biscuits, therefore it is not possible to "book a meal" for an infant. Plus any smart parent travels with some alternative in case for any reason something is not available.

Bassinettes generally are too small for a child of 20 months, I'd say you were lucky to get it the one time as 20months is toddler size and bassinettes are designed for babies only.