I would like to make a complaint of mishandling & damaging of my luggage.
On 23 Nov 2019 to 1 Dec 2019, My husband & I traveled to Europe with a group of 33person by Emirates, The following are the flight schedules:-
Date Flight Flight No. Destination ETD ETA
23-Nov-19 Emirates EK347 KUL-DXB 1910 2230
24-Nov-19 Emirates EK7 DXB-LHR 0310 0710
30-Nov-19 Emirates EK150 AMS-DXB 2200 0745
1- Dec-19 Emirates EK342 DXB-KUL 1035 2150
On 1 Dec 2019, upon arrival from DXB -KUL, when I collected my luggage, I found that it was torned apart about 12 inches long even though it was nitely wrapped when the time I checked in at AMS. I am througly upset to see my damaged luggage because it was in good condition when I checked in.
I want to claim what ever cost of my damage luggage. I look forward for your immediate action, thank you.
{Attached herewith the photo of my damaged luggage}
Any enquiry, pls contact Rosnah - +60194567095