I was booted on 8/1/2017 off W Ponce de Leon Avenue (Suntrust Bank) parking lot. I walked around the building to survey where I needed to go for my doctor's appointment prior to my appointment with Suntrust Bank. I parked directly next to the sign for EPS. After attending to both appointments all of about 30 minutes total, my car was booted. I informed the tech. it's unethical to boot someone for walking away from their car and watching to see if they went into one building first. I have a medical condition and cannot sit idle inside of a car for 30 minutes in the heat. I called the complaint number for EPS twice to ask for a refund. I finally received a call on 8/4/17 at 1:54 p.m. from Brett. After two minutes of discussing the situation and telling him that his sign should have in bold that one CANNOT LEAVE THEIR CAR UNATTENDED AND THAT YOU MUST GO DIRECTLY INTO THE BUILDINGS POSTED OR BE BOOTED. He informed me that his signs are posted and the charge will stand and hung up. I will follow up with my bank and refute the charge along with contacting any attorney handing class action claims against this ridiculous company!

EPS Atlanta

I will pay all of the legal fees....I just need you to join the law suit...send me you contact information to get started...

TOTALLY FREE TO YOU.....NO SCAM!!!

JUST WANT TO GET RID OF THESE CRIMINALS....

[email protected]

EPS Atlanta

I will pay all of the legal fees....I just need you to join the law suit...send me you contact information to get started...

TOTALLY FREE TO YOU.....NO SCAM!!!

JUST WANT TO GET RID OF THESE CRIMINALS....

[email protected]

My car was booted in a lot behind Truva restaurant in Downtown Atlanta on a 3/18/2012 Sunday night around 10pm. The lot had two payment machines, one of which with "out or service" signs. The 'working' machine would not read my credit card, and no one picked up the phone number posted on the nearby sign. I walk away (to pick up my new vehicle tag from my dad who was having dinner in the restaurant) and come back within 10 minutes to notice a boot on my car, with no notice/sticker to be found so that i know which company to call for removal. I finally call the owner of the restaurant out for help, who has no authority over the neighboring parking lot. The restaurant owner was shocked they booted me so quickly (he saw i was only there for less than 8 minutes). I find a number for EPS on a bent and scratched up sign. When EPS finally arrives, I explain that the payment machine is not reading cards and offer to demonstrate again. The EPS guy who booted me, "Tech-114" i was told, said the machine is run by another company who I would have to call the next morning when open (it was Sunday 10pm). Tech-114 did come down on the price by $25, and said "just give me $50" for the boot removal and you can call EPS tomorrow to ask for a refund. I was momentarily tired of arguing and accepted his offer. After he swiped my card, but before i signed the receipt, I asked 'tech-114' to show me where exactly he claimed to have put the notice/sticker that i had been booted. He refused to show me (because he never placed the notice) unless i signed the receipt. I finally gave in and gave him a signed receipt. He removes the boot and would not answer me when i asked him to show me where he put the sticker/notice. He returns to his vehicle - a new white Chrysler 300 with shiny 22" rims - and pretends to do paper work. Now, I'm standing 2 feet away from this driver side window, money has been paid, boot has been taken off, waiting for my copy of the paper work. I repeatedly ask him for a copy of what the sticker/notice he's supposed to place on vehicles he boots looks like since he said the one he apparently stuck on my car fell off. Tech-114 could NOT provide me with this sticker/notice because he never had one on him. At this time, Tech-114, a large 300+ pound black male, claims he feels threatened by me and asks me to return to my car. I step away 5+ yards, but do not return to my car out of concern that he'll drive off without giving me my copy of the paper work, which i clearly voiced i was waiting for multiple times. About a minute later, 'tech-114' floors the gas pedal and try's to drive away from me. I run after his vehicle and he stops since he has no where to go in the parking lot. I'm yelling for him to provide me with a copy of the paper work he spent so long filling out and entering. He takes a moment and rolls down the passenger side window to throw me a yellow piece on paper, and speeds off right away.
I am extremely dissatisfied with the business practices of what I believe is a fraudulent company, EPS, and will be happy to support any lawsuit brought against them.
I have several photos and video clips of the events I experienced on this night, including the chase to get my copy of the receipt.

This exact situation happened to me today at Starbucks. I parked my car, walked to the front patio to meet my friend who was sitting there, then walked into Starbucks to grab my coffee. When I looked over, the EPS man had already booted my car. When I spoke with him I received a "when it's in the system, you have to pay." Mind you, he rudely shoved a camera in my face to record what I was saying. I WAS a cusomer of Starbucks. I still had to pay $75 to get the boot off of my car. I DID call the BS number above and was told to leave a message. It has been 9 hours and I still haven't heard back. Absolutely dishonest and horrible. Will be reporting to the police, city, BBB, Starbucks, etc.

I would like to make a complaint regarding a parking violation which subsequently got my car clamped which we had to pay $75 for. I would like these fees reversed and an answer regarding my complaint. I would like the fee reversed for the below reason.
We went for dinner at Flip Burger and then drinks at Tin Lizzy's and got a ticket because we where parked in a parking slot that was supposedly for the Tuxedo Festival. However after calling Flip Burger they have advised us that the slot was also considered their space and that we should not have received a ticket. They told us to contact the issuer of the ticket regarding the fee. Please advise about our complaint and we will also be following up with Flip Burger. We have record of the date and time we are sending this email and a copy for our records if we have to take this further.

One a side note: I have filled in all the information that I have on the receipt, as it was not completed by the employee who wrote the ticket.

Thank you,
Daniel