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Enterprise Car Rental

United States,
California

Consumer complaints and reviews about Enterprise Car Rental

Ann65 Send email
 
Nov 4, 2018

damage not done by me

Enterprise car rental accused me of a scratch on front bumper of rental. When I picked up car the attendant walked around car I asked him should I get out to do inspection also he stated no and gave me receipt. I drove home to pick up my things. I live less than a mile from rental place. While car was in driveway we noticed several scratches on vehicle. My son took pics and we left for our trip. When I returned car the attendant immediately went to bumper of car and pointed out scratch and we were told they will contact me for ins info. I told them the scratch on bumper was there before and we have pics. They are are committing fraud and want me to pay for something I did not do.

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