My car was involved in an accident on June 11 2011 as a result the other drivers insurance
company rented a car for us from Enterprise. While the insurance claim was being handled
the car was a total loss so we were paid.
I returned the Cheverlet Aveo to Enterprise, where to my surprise I was told there was hail
damage to the rental car. I asked if Andrew Barnard could point it out to me. he said no that
I should go outside and look for myself. Both me and my son went out to look and we could
not see such damage we went inside and strongly disagreed but to no avail. We have contacted
all parties involved. American Express has denied coverage because of the fact that
Liberty Mutual the other drivers insurance paid for the rental ( I only used my credit card
to secure the car not pay for it. Liberty said they are not responsible my allstate has $500
deductable we are left with no coverage.
The Fraud is that this car was not out in the hail storm it was in a covered area.
So it would be impossible for it to have sustained such damage. Also the amount they are
seeking is outrageouse $ 790.81. Something needs to be done about this kind of claim.
There is no proof of damage by them or proof of repairs. This car had many paint chips on
it when I rented it. I guy who was going over the car said it was noted. yet not repaired from
a previous incident, yet I am being charged for all repairs. where did the money go for the last
person who gave it back damaged.

I hope you did not pay this claim. The same thing happened to me. Even with your high deductible, use your insurance company's leverage to deny the claim. They should be able to obtain a forensic weather report to prove there were no hail storms. Enterprise will have to provide sufficient photographic evidence to counter the photographic evidence you have. Fraud, plain and simple.