We have bought a Nokia XL phone from Eror Deira City Centre based on false confirmation by one of your staff names Robin. He is just commiting without knowing anything and selling products. In our next visit, he simply refuse to the commitments. Inspite of follow up. No service is provided. I will recommend everyone to not to go to Eros. They staff make false commitments and no support in case of failure in meeting their commitment. I had a horroble experinece with Eros.