It is impossible to believe that Etax has no good reviews, continues to do the same thing to each and every customer, and yet is still in existence.

I did my son's taxes last night and was immediately charge 29.95. Now I am freaking out that he too will be hit with a huge fee on his refund. Shame on Etax. They have not been taken on by me yet. I am a pit bull.

I will be on the phone TOMORROW!

I was scammed $95.00. How can I get my money back ?

I too was scammed out of $85. They say they are a free filing site but this is an out and out LIE!!! As I am writing this I am on the phone with etax.com for the 3rd time and have been given the run around about what to do to get the fees refunded. Etax tells me that my "processing fee" is 19.95 (was suppose to be free) but the bank in Santa Barbara says the fee was actually 49.90 and a efile fee of 5.00 (total 54.90.) In order for the bank to refund their fee they need a letter faxed to them from Etax.com stating they refunded etax.com's processing fee then the bank will refund the amount of 29.95 which is their (the banks) fee for transferring the tax return. Once again I called etax.com back to relay the information that a letter needed to be sent to the bank for a fee refund and was told by the floor manager, Chuck ID#1122 that they do not send out letters to the bank and that they are not allowed to have any communication with the bank. I called the Santa Barbara Bank and Trust back and told them what "Chuck" had told me and they said that they have refunded the bank fees in the past but can only do so when a letter is faxed over. This is ridiculous!!! I have been unemployed almost a year now and struggling to keep a roof over my head. Etax.com is stealing money from people who cannot afford to pay these fees when it was suppose to be free.
I URGE EVERYONE HERE TO CONTACT: RT SOFTWARE who I'm told is the was listed as an affiliate company of Etax.com and complain. Who knows maybe if we all rally together we can get our money back.