Dear Sir/Madam,

I have purchased one-way ETS ticket via KTMB website on 06 Dec 2017 (12.10 am), Total RM25. The system revert me the transaction was successful & I was charged by the bank via Maybank2u, but there were no any tickets on the website user report nor can i find any in my emails.
Hence, I would like to request for sending the ticket.

ref ID : 17120523574679

Below are the details of the purchased ticket and transaction:
Ticket date: 11 December 2017
Departure time: 16:18
From Kampar to Bukit Mertajam
Coach: F/11A
Amount: RM 25
Bank: Maybank Bhd via Maybank2U

Please email me as soon as possible for any feedback regarding to this matter. Thank you.
Email: [email protected]