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Extreme Fitness

Canada,
Ontario

Consumer complaints and reviews about Extreme Fitness

mannykhan Send email
 
Nov 29, 2012

Alex Kumar-Rude needs to learn to wash his hands

When i went to go express my concern to Extreme Fitness employees not washing there hands after using the bathroom i was asked to speak to General Manager. To my amazement the manager was the employee not washing his hands after using the bathroom. When i expressed my concern he threaten me he will cancel my membership for access but keep me on billing. I told him i would not pay and he would get the collection agency after me. The odd part as i was meeting him i observed several people canceling their memberships and going to LA Fitness here in Scarborough. Extreme Fitness keep it up and hire more GM like Alex with no Business knowledge.
Natticusrex Send email
 
Feb 29, 2012

Registration scam

I think I see a pattern here.

DO NOT fill out those stupid ballots - there IS no prize. EVERYBODY wins '2nd prize', and when you invariably discover you've been scammed, they will very conveniently tell you that the representative who signed you up and lied to your face 'no longer works there'.

I 'collected my prize' at the Yonge & Dundas location from a rep named Brooks, and gave them my credit card info ONLY after I made Brooks take me through the ENTIRE contract and made him guarantee MULTIPLE times that I could cancel the contract at any time with 2 weeks written notice.
As it turned out, my new residence and the company where I started working both had on-site fitness centres, so after about a month (I hadn't had time to use the gym even once at that point), I went in with my written notice to cancel my membership - note that this was ONE month into my 4 free months.
I was directed to the manager, Alex Kumar, who told me that I was actually locked into paying $125/month after my 4 months was up, for the remaining 8 months of the year. He was extremely rude, and clearly trying to intimidate me, and kept saying, "You SIGNED a contract, it's legally binding". I asked to speak to Brooks, and was informed, surprise surprise, that HE NO LONGER WORKED THERE.
At that point, I asked them to pull up my contract to look at, and they said their computer system didn't run on weekends (?!) . I went back three days later, and Alex, once again, said that their system was down. At that point, I lost my temper a bit and told them I would instruct my credit card company not to authorize any payments to Extreme Fitness. I also said that I thought their whole 'contest' was a scam and a rip-off. At that point, Alex magically snapped into action (maybe it was due to the fact that the office was busy with a bunch of other 'contest winners' who were there to collect their prizes). Within seconds, he pulled up a scanned copy of my contract on the computer. And wouldn't you know it - my signature was nowhere on it. It was a completely different piece of paper than the one I'd signed. It then took all of ten minutes for them to cancel my membership. Just to be on the safe side, I had my credit card cancelled and replaced, so that they would not be able to sneak in any charges after terminating my account.
Konsumer6969 Send email
 
Feb 29, 2012

Registration scam

This guy June Kim at Yonge &Dundas Toronto tried to rip me off with free trial ----but further his boss a Jew instructed him to lie to me on February 29 2012 RIP OFF

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