I'm currently researching all of these complaints because I've been dealing with family readers club and their charges for the past two years. They are now threatening to take me to court for not paying for something I didn't ask for. They also tried to play back some doctored tape of me "agreeing" to extra charges that I specifically told them I did not want several times to, at least, three different individuals. What you are talking about may just be the action we all need to invest in because these people need to be stopped.