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Florist

United States,
Illinois

Consumer complaints and reviews about Florist

User914001 Send email
 
Mar 27, 2012

owner David Lach

Enchanted florist owner David Lach was contacted to florals for a 40 table fundraiser event at a Tinley Park country club. Over a two month period, the following correspondence was conducted - ultimately resulting in our organization having to find a 'last-minute' florist, under immense pressure, due to David's lack of professionalism: Three detailed emails were sent to him outlining our ideas and desires. Subsequently, three lengthy telephone conversations further narrowed the parameters for this project. Lastly, we met face-to-face on two occasions during which we reached a point were the vision, budget and requirements of this event were fully understood. On one of those occasions David had agreed to provide centerpiece samples but failed to do so, offering no explanation. This was not a major red flag because he had serviced our organization's fundraiser the previous year with no problem. We therefore continued to attempt to do business with The Enchanted Florist, making repeated calls to see samples and finalize the contract. Bottom line: he avoided our call which were not returned until a mere 10 days prior to our event.
User924163 Send email
 
Mar 27, 2012

owner David Lach

yeahp, sounds like him! Avoids calls! Doesn't follow through!

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