Hello, please allow me to say that I am very disappointed to contact you. In the early morning of August 8th, I took my three children from Almaty to Dubai. I have twin children who are one year and two months old. A child is only 50 days, we successfully took the registration card on the plane, after a while the staff on the plane told me that we can not fly because they have a rule that an adult can not bring three babies, so I take The children returned to the airport. I don't understand why I was allowed to board the plane if I had such a rule. When I bought the ticket, I also asked the staff about whether I can bring three babies to the plane. They It was confirmed at the time that it was ok. Due to the irresponsible staff of Flydubai and three children under the age of two did not take off. Our ticket is also burned. I want to get back to justice. Who is responsible for this?I asked for compensation. I lost my ticket, my energy and my time.