I registered an account with Freelancer and received an order.
I took a month to complete this order and received positive feedback from the users.
When I was about to verify my account identity and withdraw the money, the problem arose.
When I submitted the verification information and tried to log in to Freelancer later, I was prompted that the account had been closed.
There was no email notification or reason, and I initiated an inquiry in the prompt form without any response.
In this way, the income I gained through my own work disappeared, and I don't know the reason.
Why does this website still exist? It is a harm to the runtime of this world.

my amount of 555usd was taken by freelancer on accepting a work and still i didnt get any work. Shall i get refund for the amount. For me its a very huge amount. if anybody can help me on this please help.

I submitted a ticket to the freelancer.com support team to dispute a project fee and non-payment issues with my employer for a fixed price project. When the employer awarded me the project and I accepted, Freelancer charged me a 10% project fee since it was a fixed price project. Fixed price projects mean that you are paid the full amount upon completing the project. Payments can be made via milestone payments throughout the project as you complete tasks.

This project fee made my account negative since I wasn't compensated for the project yet. I completed several tasks over the course of 4 week period and My employer only paid me one time via milestone payment which didn't even cover the 10% project fee. After that one payment was submitted I never received another payment again. Ive been trying to contact the employer for my outstanding payments for over 90 days now. I submitted 2 tickets to the freelancer support team and both times they said that they could not help me resolve this issue until the employer responded. To date, the employer hasn't responded to me or freelancer support team so I am unable to resolve this issue. Also, my account is still negative money due to the project fee and non-payment.

The freelancer support team made it very clear that they can't help me. It's unfair that I was charged a fee for a project I haven't even been paid for completely. They won't even let me dispute the fee because the employer marked the project status as complete. Clearly, the support team does not help freelancers resolve their issues and they favor the employers because according to them mine can't be resolved since the employer won't respond. This is obsurd!

Freelancer.com has become hub of cheaters and dacoits and the website itself help the clients to cheat freelancers easily. and if you complain about this to their support they will take action against you instead. These peoples steals money from your account without your consent. They literally survive on the blood of freelancers working on the platform. Bloody cheaters. They have all the means to verify freelancer's Identity, payment method, adrress, photo. but they never care to verify any of them for client before letting client to put any money on the website.

I completed a project for an employer.
I worked on it for over 30 hours.
I paid around 100$ In fees to accept the project.
When I got my earnings and tried to withdraw them I learned they are being held, because the employer hasn't finished verifying my account. The employer has no intention of doing it and I am left with nothing.
Their official answer is that after all that work, and employer who got the project. I am the one who is being penalized, basically got my money stolen by freelancer.com.
Employer got their project, Freelancer.com got their fees and held my earnings.
I am left with lost time and money.
Stay away from this site, they treatment of freelancers and customer service toward them is deplorable.

Beware of www.freelancer.com scam.
This company is using deceiving methods to make its users, people who hire freelancers (employers) to deposit money claiming that funds will be stored in the escrow account and it should be released to the freelancer (employee) only by the account owner (employer) if the account owner (employer) is satisfied with the work done.
This is not the true, the money will be never refunded or returned to the account owner (employer), without any account owner's consent www.freelancer.com keeps any funds deposited in a form of the so called milestones. In case if the account owner does not find the work performed by freelancer satisfactory and does not wish to release funds to the freelancer the company demands to pay $30 for the arbitrage to review the possibility of returning money back to the account owner. If the account owner does not wish to pay the extortion amount of the $30 the arbitrage team of www.freelancer.com automatically decides dispute in favor of the party that paid $30.
This is a clear case deception and scam practices utilized by www.freelancer.com

First, let me qualify myself by sharing that I'm a fulltime freelancer and that I use other sites and have extraordinary results. I am a top provider with hundreds of satisfied clients around the globe, so I speak from experience.

I found Freelancer.com to be entirely useless, ineffectual and a total waste of time. When I closed my account, these gypsies continued to bill my PayPal and help themselves to MY MONEY; and they had the gall to act clueless for a MONTH as I endured a half-dozen back and forth email exchanges. As I tried to get these brainless airheads to return the money they took from me, I got the feeling that they may be trained to drag out the return/credit process as long as possible in order to hold onto the funds. Basically, Freelancer.com, from my perspective, offers ZILCH value for a legitimate fulltime freelancer. The site is antiquated, unsophisticated, and very unprofessional; and from my experience, I have no trust or faith in Freelancer.com. (*Also, take note of others' complaints that the site holds onto freelancers' money for a long time before remitting it. Had I seen THAT before, I'd have never bothered to explore the site, in the first place.) It's just my opinion, but I suspect that we'll see this site will fall on its face and go away before long. There's no way such a poorly-run, unprofessional, desperate business can sustain itself --

They offered me data entry job through [email protected] Tel.918297424863. I completed the job and I got approval letter from company. then they asked us to pay Rs.6,609 pay as POC charges. I paid the money to google pay account they asked to pay a/c 8142052672. they promised me payment on 7th of this month. Later they said 10th. Now agents mobile is switched. E_mail account is disconnected. Company's watts up number is 9703783134..

Hello

I am new to freelancer. Few days ago, i registered on your site freelancer.com as a freelancer. I place bid on some projects ,from them i was awarded one .I worked and the project get closed on 22feb 2018 evening time.But in next morning, i found that my account is closed.They said some rules were broken but i follow all procedure, i m unable to recall which rule i broken can u explain me, why freelancer.com closed my account? and this is not the fair way to provide freelancing services on such a platform.freelancer.com can communicate or notify me if i broke some rule, i m new on freelancer.com. In this difficult time instead of helping me , freelancer.com are reacting oppositely.I have sufficient amount in my account.They even don't tell the procedure to reopen my account or refund my deposits that are in my account.


sunil

Hi,
I am new on Freelancer.com.I have bid for https://www.freelancer.pk/projects/graphic-design/Build-Ultra-Modern-professional-Website/ on Freelancer.com.After two days client contact me and told me first you have to accept a file term.exe than i will reward you project.I ask from client what is this term.exe file(client replyme its for legal reasons that this has to be done since if i award and then the job is not done the way specified or not done at all then there will be legal action taken to get the money back that is all this is for and once opened a dialog box should open and once opened it will say "do you agree to all the TOS quoted" and then there is two options yes and no once you accept and hit yes then i will award you since then i am legally good to do so).After i run this exe file he award me a project and offline.This exe file was a virus he try to hack my laptop and my email.So my request is suspend his account(@RyanStreamline) and delete his project.

Regards

Farah

I created freelancer account and deposited funds in the account. Funds was 200 $. From that day, I did not make any transaction. I did not hire any person, I only deposited funds.

Yesterday they close my account and got the money by saying you have violated Clause 23.

When I did not use my account from a week, I only deposited funds in there, How I violate the terms?

They are playing with me and took the money, They are scammers. They are not replying on tickets. i also text them on Facebook but no hopeful response...

Why ?

They are scammers, they take the money without any reason. What the hell is this?

I advertised a couple of jobs on Freelancer and did get them completed. Not to a high standard, but that's not the fault of Freelancer.
However, when I decided to stop using Freelancer and try to get my balance back that I'd put into my Freelancer account (over £1000), that's where the trouble started.
I'm two months into a fight to get this balance transferred back to my account. They ask for financial details, which I supply, and then after waiting a week I email them again - nothing - I email them again - nothing - finally I get an auto-generated email saying I need to supply the details that I'd already supplied. I email them - nothing - I email again - I get asked to supply more financial details. I supply them and then what happens - you've probably guessed it - NOTHING! Eventually I get another automated email saying that "Decline reason: Account has been limited."
So far I haven't got my money back after weeks and months of trying. Maybe they are just criminally inept, but I suspect they are actually just criminal. It's now in the hands of my legal reps so they can step in and take this over.

And if anyone from Freelance actually reads this and suggests that I email your support teams - shut TF up! They either go weeks between replies or simply don't reply at all. Get your house in order and stop ripping people off.

I woke up 2 days ago with an email in my box.
It said I had been AWARDED a Freelancer job for $600.
Problem was, I never applied for the job.!!
But there it was, sure as hell.. a $600 job AWARDED and ACCEPTED by me.
Nope.. never spoke to the guy, never saw the job posting.. NEVER ACCEPTED THE JOB.
It was no where near a job subject I could even perform.
So here's the part that pisses me off.
Freelancer took $60 out of my account as a Freelancer fee.
I had 2 on-line chats with FLr support hacks, who simply refused to absorb what I was telling them.
They just kept repeating that Freelancer takes their pound of flesh as soon as the job is accepted/awarded.
"I DIDN"T ACCEPT THE JOB" - Nope... they didn't want to her that.
Then they mysteriously cancelled that job for "violation of their terms of service".
Did they refund my money.?
Kinda.
They put it into the BONUS area.
Which means I can't withdraw it. Only use it for Freelancer expenses.
Shit..what kind of business is this?
Could be a wonderful relationship, but sadly it is not any more.

Dear members,
Freelancer.com scammed me and ran away with $773
I worked with a client. we first introduced from worrier forum. he had a deal posting project. from worrier from he added me in Skype.
after our first introduction i knew that he posted a job in freelancer.com but already I applied his job before our first introduction. then took my interviews and he also took interview to the other applicants of freelancer.com. Last of all he found me as expert and he hired me in freelancer.com. I worker for him and he paid me in freelancer.com.
After project client told me that he trasferd to other job. and he already leaved the office.
a week later when I applied for money withdrawal then freelancer.com rejected me and again and again . they told me that without client response they wont give me money.
Contacted lots time via support center but they also failed to contact with the client. last of all I told them to take a decision to send me money.
Yesterday then leaved me a massage and they wanted to know about the client source. I told them clearly but they rejected my application and took whole project money $773.
Freelancer admin told me that they reversed that money.

How can I get back that money? have any solution. I'm a poor worker so that's great amount for me.
if anyone know about the freelancer.com admin mobile number then please let me know that number.

I have a case against Freelancer.com, they took money from my card without my permission because the stored my CCV number, i requested refund and the refunded to another card that i no longer have access to instead of refunding it to the card they took the money from.
I have spoken to legal sources and i can demand compensation but i do not have thier contact address in the UK.

I need an address where i can send correspondence to in the UK.

Freelancer is registered in the UK and should have a postal address which they are refusing to give me.

Hello,

I want to file a complaint against freelancer.com. They are a scam, they always delete employer account without even intimation to a freelancer who is working on the project. I have lost $250 a few days back and $360 recently and what they have to say is employer violated our term and policies so we closed his account but they failed to answer my question that why should I suffer all the time for employer's mistake. All they have to say is settle down your payment outside the portal or client will contact you through email. but why would he contact me, he has got the work now why would he pay me? if freelancer.com is doing this then whom should we trust? When I said I will contact to consumer court then their answer is "we respect your decision". Please help me to get my money back.

Hello,

I started a project on Freelancer.com (as an employer) to start a website. The freelancer I chose turned out to be a complete waste of time (despite all the great reviews!). He agreed to refund me. However, Freelancer, despite their constant promises, simply would not refund me my money back. After a few exchanges, they simply decided to ignore my emails altogether. Their attitude was rude, disrespectful and unprofessional. Plain and simple!

I will make it my mission to let everyone know what a thieving scamming website this really is.

Thank you

Ahmed

View Ticket: #XWH-499-92753

hi i would like to file a complain and requesting for refund as i awarded a freelancer for my website to do a app and he said he will do the app for both ios and android , and i awarded him and he return me the app so went to google play store but the app was rejected i have been pinging him for past three day , as he said he will fix it and publish for me but no reply and end up reply me say that i got copy right issue so cant publish the app and after that he dont want to reply any more

later i found a new freelancer and i gave all my access and he told me clearly that the app i gave is not app and it cant be publish it google play where that is just a icon that cost only INR 100 and he just link my website using his icon.

i want a refund and suspend his account as he will spoil the name for your website and many user will be cheated by him

freelancer deatils
https://www.freelancer.sg/u/Zippinder.html?ref_project_id=8943951

FYI

MY APP ITHAT I WORKING ON IT AND GOT APPROVED ALSO by other freelancer , WHERE THIS FREELANCER SAY I GOT COPY ISSUE

https://play.google.com/store/apps/details?id=in.sayka.isaivarigal&hl=en

My Freelancer account has been closed without my approval and agreement. I had 66 US dollars in the account and then the next day, I discovered that I could not even log into the account anymore.

I tried to send emails to the site itself but the emialscould not even go through. They bounced back immediately.

Now, I've lost 66 US dollars which is a far cry to some unfortunate men and women who have been scammed by this horrible, unethical Australian website. This is a defamation on the reputation of Australia as being a very reliable nation, country and people. Now, I do not trust any Australian websites anymore.

Don't believe freelancer.com,
i am new to freelancer and got my project worth only 99$ and when i try to withdraw, my account became limited without any reason, and asking same verification and same question several times whenever my answer is same
finally, the freelancer team ask me to inform the employer who gave me the project , to verify their account. ...... Bull shit...., That's not my job and, the freelancer must do that before employer post the project,
People spent their time to do the projects, and freelancer stop our withdrawals and hold our earned money with them

In this case, Freelancer should verify the employer before they put any project, they fail to do that and they ask me to inform the employer. shit.........

I registered at freelancer.com, I was working on elance.com since 3 year, they asked me to verify myself, i submitted documents, everything went well and there was no problem. I had an account on skrill, they also took my documents and then verified me completly and removed all limits on my transactions. On the other hand, right after i got my first project on freelance.com and got paid, they suspended my account, asked me for verification. I have submitted all documents, but still they have rejected and have kept my account suspended. When i contacted their support, their reply, "your case is handled by verification dept, so submit documents there" , they refused to give more info or get me to talk to verification dept. support, I want to take legal action against this company for holding my money illegally.

I will like to file a complaint against Freelancer. I am a business owner as well as a freelance Web Designer and even though I belong to Elance, I decided to try out Freelancer. I had not taken on any jobs nor created any, yet shortly after linking my Paypal account to try to get a 100% profile complete rating, I was charged $35 to my Paypal account. I did not sign up for any kind of paid account, I did not create milestones or ANYTHING to justify even touching my personal financial accounts. I had actually tried to cancel my account, since I realized I was getting nowhere on that site, and then THIS happens. Now I can't delete my account completely because I want a damn refund.

I also work for a large and connected Los Angeles TV news station and if I don't receive a refund within the next few days, I will be taking this to friends in the investigation departments. Any news run by my station is picked up worldwide, so I'm sure a story about Freelancer cheating businesses and freelancing creatives out of money just by randomly pulling funds from their bank accounts will NOT go over well for the image of Freelancer.com. Actually, it could lead to major investors and potential clients pulling away from Freelancer.

Please don't post a generic "contact our customer service" reply. I have been constantly emailing and have NOT heard anything back. Your 24 hour time is a ridiculous lie. Please contact me directly if you want to avoid the storm coming your way. I don't appreciate being violated like this.