freeway insurance is the BIGGEST! fraudulent insurance agency out there period... I am a current broker/employee for this company We are trained in Sacramento, in the corporate office for one purpose and that is to LIE that's right the only thing this company is good at is to lie to their employees and the customers. First they'll teach us how to get people into our offices, because nothing is more important to this company than to get you into one of there offices, and how they do that is simple they lie to you over the phone. When someone is looking for a quote, the agent will sweet talk you just to get you into their office. He/she will try to get very minimal information off of you over the phone, so that way when you come into the office and the price changes they'll have BUMPS, thats what they call it when they have something on the person that wasn't disclosed over the phone, for example... driving experience, VIN# on the car, with or without a valid California DL. and many other rating factors. So when you go into an office the agent will build rapport with their client to get him or her to buy the policy. Freeway insurance is the largest brokerage in California in order for them to stay on top of their game they need to charge high broker fees. So if an agent presents to you a quote sheet with liability and uninsured motorist if you maybe have one ticket on your driving record you shouldn't be paying no more than 20$ over your monthly payment anything over than that is there broker fee. No matter how sweet the deal looks, don't pay anything above 30$ over the policy monthly payment.Trust me if the agent can't sell you that policy the office manager will step in to give you his manger discount, BULLSHIT!!! they're just lowering their broker fees don't let them. I can go on and on about this but if you know that you have a good driving record stay far away from freeway insurance as possible, because at the end they'll just take your $$$$ without telling you. Go to a preferred company like AAA, Progressive Direct, GEICO, Farmers, Allstate or any other companies.

The concept I find myself agreeing with nowadays (after getting my insurance license and working in various brokerages) is that anything that is essential to your day to day living, like auto and health insurance let's say, should be socialized. Why? To get rid of the profit, which gets rid of the incentive to lie and cheat to get more profit.

In this case the state should take care of the rates and the coverages, because the state is the mofo that is requiring you to have insurance. That's how these big scams work, you have a big authority, like the state, telling you have to abide by certain laws, and the law of the free market in this commercialized country comes into play and you have a bunch of private companies trying to exploit you having to abide by those certain laws, where if the actual authoritive entity requiring you to follow those laws provided the means within itself, sans third party, of cooperating with those requirements, then everything would be a lot simpler and probably cheaper.

I LIVE IN SAN ANTONIO TEXAS AND HAVE ALL MY INSURANCE NEEDS COVERED THROUGH FREEWAY. VERY HELPFUL AND REALLY TOOK THE TIME GETTING ME THE MOST COVERAGE FOR THE MONEY. I WOULDNT GO ANYWHERE ELSE. I THINK THESE NEGATIVE COMMENTS SOUND MORE PERSONAL THAN HONEST. CHECK THEM OUT FOR YOURSELF AND DECIDE ... I DID AND COULD NOT BE HAPPIER!

worst insurance ever! this place does nothing but lie and cheat you out of money. horrible customer service with no help from their oviously under educated staff. i lost my licence and had to pay extra fees to the dmv due to this insurance company not doing their job. they took 3 weeks to send my proof of insurance to the dmv which resulted in my loss of driver licence. this is completly a scam, and they just pocket money becuase they are only a broker which sets you up with an insurance agency and it comes at your cost...DO NOT... DO NOTSIGN UP WITH FREEWAY!!!