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Frigidaire

United States,
Alabama

Consumer complaints and reviews about Frigidaire

Michelle Spencer Anglin Send email
 
Jul 3, 2021

Customer Service

We purchased a brand new dishwasher in November w020 from our local Lowes store. On May 4,2021 the dishwasher quit working. We contacted the store we purchased it from who then transfered us to the Frigidaire representatives to schedule a service appt. That appt was May 20, 2021. The repairman came, supposedly ordered a part to repair it and had scheduled to return on June 16, 2021. The part NEVER arrived so when the repairman called, he had to "reorder" the part. Pushed the repair back to June 20,2021. A different repairman came, proceeded to install the part and it still won't work. He said he isn't sure what is wrong with it zo he ordered all new electrical components and then scheduled a service appt for July 26,2021. At that point, we will be without our dishwasher for almost 3.months. we are already a 8 months into our manufactures warranty. I called Frigidaire and was told that as long as they keep saying it can be fixed, even tbough they don't know what rhe HELL is wrong with it nor what is even needed to fix it, they won't replace it. I WILL NEVER purchase another Frigidaire product. Their lack of customer service SUCKS.
rushgary Send email
 
Oct 5, 2017

Control panel/ice maker

We purchase a Frigidaire model numbe FGHC2331PF7 from Lowe's on July 22, 2014. From the moment we purchased it there were ice making issues. We contacted Lowe's which sent Alabama Power out to replace or fix it twice in first year. Today we received a code on the control panel that reads SY EF, basically meaning issue with the Evaporator Fan motor. Hard to believe that for the money we paid for this fefrigefeator we only get three years of service out of it.

Control panel/ice maker

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