Our less than four years old Frigidaire model FFHT1826PS caught on fire this morning. Thankfully, the fire was contained within the unit. Firgidaire has refused to recall these units even though there have been many reported incidents.

DO NOT BUY FRIGIDAIRE.

Our less than four year old Frigidaire refrigerator FFHT1826PS caught on fire this morning. We are putting out a do NOT BUY alert out for all Frigidaire products.

I purchased a slide in range late August 2017, with a glass cook top. One of the burners will not come completely clean. I have cleaned it after every use, making sure there is nothing remaining on the cooktop area. But for some reason, one area will not come back to the grey that surrounds the cooking area. Is this under the glass? How do I remove it if I can?

I purchased 26-cu ft Side-by-Side Refrigerator Single Ice Maker (Easycare)
Item #: 488403 Model #: FFHS2611PF on 05/07/16

on 12/16/17 the capacitor spontaneously burst into flames causing an electrical fire which resulted in the loss of my appliance. When calling the local lowes I purchased I became aware our `1 year warrantee expired 6 months ago and there was nothing they could do to help us. So I reached out to the manufacturer Electrolux who claimed they had no obligation to resolve this manufacturer defect and claimed this was not an issue they've had with this product in the past, although I have found many others on the internet with the same issue immediately after only a short google search. I advise anyone looking into purchasing this product to refrain from buying and any other owners to be aware this product could potentially take your life or burn your house down

We bought a Frigidaire Dryer Model # LEQ1442ES in 2008. The control panel had to be replaced in 2014. Now, the replacement control panel has also stopped working. It's obvious that Frigidaire has a defective control panel product. Will never buy another Frigidaire product again.

We purchased a Frigidaire dishwasher and put it in on the weekend. We ran a cycle to ensure that it was operating correctly, and the discharge hose has a couple of leaks in it. Let it be known that the hose is made of some cheap, thin, useless plastic. As a women with a small amount of brain power I realize this hose is pathetic (not sure why you don't). That being said, of course we have to get a new hose. Nothing available in the location we purchased it but I can order it from you guys and wouldn't you know......it is the same pathetic cheap hose.

I would hope that as a reputable company you would at the very least provide us with a new hose. As I have previously indicated we have not even had the opportunity to put a cycle of dishes through.

I would appreciate a response as soon as possible. Thank you for your attention to this concern.

E-mail address [email protected]

We are a 35 unit non-profit seniors complex. In January 2016 we had purchased all new refrigerators for the units. Model No. FFET1222QW KA54315357. Since our purchase we have had 13 refrigerators break down and several people who lost all of their food. We purchased these refrigerators from a dealer in Port Colborne, Doug Swartz. Although Mr. Swartz would like to blame the building for this problem, we have been around for 40 years and we have never had a problem with any refrigerators that we had purchased until now. We even went to the expense of having an electrician into the building to check things out. It was bad enough that the refrigerators broke down but then we also had to wait for parts to get them running again. In the meantime the tenants would have no refrigerator.
We are very disappointed that such a big company would have such poor service for their customers. If in the future we will again have to purchase this big ticket item I can assure you that our Board will not be looking at Frigidaire for their replacements as we cannot afford to replace these items continuously.

If there is something that you can do for us about this problem we would greatly appreciate it. Thank you.

My name is Delcie Dennis and I am the administrator for the corporation R.C.B.K. Inc
i can be reached at either 289-686-1117 or 905-894-2314

Purchased at Lowes approx 5 years ago. Model FFHS2612LS. Same experience as some others - black smoke and clicking/loud humming noise. Got lucky - a unit starting to catch on fire while we were visiting the cabin - we could have been away for a while This could have caused a major fire in our absence would we have not been so lucky. There was no warning signs of any kind. Working fine and one day left the house in the morning and by 5pm found it smoking. This seems a suspect to have so many similar stories from Frigidare fridge owners who purchased at Lowes. Some action/investigation seems in order.

Thankfully, I was home getting ready for work. If this had happened twenty minutes later the outcome would be grim. I smelled an electrical burn smell, and emerged from the bathroom. Smoke filled my kitchen. I instantly cut the breaker to the house, opened doors and windows. I contacted an electrician friend who helped me eliminate each appliance at a time. It took about two seconds to confit was the fridge. Upon pulling it away from the wall, an orange flame erupted with sparks and crackling. After reading the multitudes of complaints it's obvious I am not the only one. Thank the Lord I was home, awake, and no lives were lost. I think it's time Frigidaire take some responsibility and show some remorse and rectify the wrong. I honestly at the point don't ever want a Frigidaire product ever again!

I noticed many of the Refrigerators that caught on fire, were purchased at LOWE'S.

I purchased a Refrigerator from LOWE'S less than a year ago. All of these FIRE COMPLAINTS are FRIGHTENING!
My Refrigerator makes a loud Buzzing noise, when the motor is running. (Your Customer Service said it is because this model now has a Larger Motor.) It also "pops" occasionally. >The Freezer in this model does not have a light! <
I WOULD LIKE TO KNOW IF THERE ARE ANY RECALLS ON THIS MODEL DUE TO FIRES. FFTR18140W (might be QW).

L. T.
[email protected]

Our four year old Frigidaire fridge caught on fire Saturday. Thankfully, we were home and able to put the fire out. When I called Frigidaire, they couldn't have cared less and and acted like it was not a big deal. They said since it was not under warranty, they would not do anything for me. Now after reading online, I see lot of stories of Frigidaire products catching fire. They should be removed from all stores!

I own small apartment buildings. In 2011, bought a 12 unit building and renovated all the kitchens. Installed Frigidaire baseline stainless Fridge/Stove/Micro/DW in all units (and subsequently in another 20 units in 2 other locations). In August 2016, had a call from a tenant that her refrigerator had caught fire at 2am. Luckily someone was up, they quickly called the fire department that responded quickly. There was substantial damage to the apartments (smoke/water damage everywhere, fire damage in kitchen). Luckily, no one was injured.

I called Frigidaire and received the same "we aren't responsible" for this reply. They advise there is no recall on any of their refrigerators. To be honest, I'm not looking for a new refrigerator. My concern in the 31 OTHER - IDENTICAL refrigerators I have in various apartment out there and the tenants in each of the units. If there is a needed fix, Frigidaire should come clean and let us know.

10/08/16 our Refrigerator CAUGHT ON FIRE! As luck would have it we were home when this happened. Had we not been we would've been homeless!

I purchased a Frigidaire fridge back in July of 2015 and also a 5yr warranty at that time as well, by the following December the ice maker was starting to leak, it was suggested to me by Lowes to just turn the unit off which I did and was referred to Frigidaire as it was past the 90days from Lowes. I called Frigidaire and was scheduled to have Ash Appliance Repair come out to access the unit, Tech came out over an hour late but advised to do a 48hr defrost as this model #FFHB2740P has this problem with the ice maker from what he has seen and asked that he indicate this in writing on his repair invoice so I did the defrost and by April I had same problem once again and was determined that ice maker was going to have to be replaced and would take approx. 3-5 days for parts to come in. Parts received and now once again Aug 2016 the ice maker is leaking water on my kitchen floor and no ice is being made, Ash Tech came out again and same story all over again and I refused him to replace part as I felt just replacing the ice maker once again was just putting a band-aid on this situation and requested that unit be replaced with a different model, well hat is not going to happen as I have to play the game by their rules so here I am waiting for yet another service call from Ash to replace ice maker unit once again. I have called Frigidaire and spoken with their Corp Sup and could not tell me how many times the ice maker will have to be replaced before unit is "deemed not fixable". So bottom line here I will have to play the game by their rules even though it was my hard earned money that purchased this French Door Fridge...... this is not over with my complaint

We rent our home and in the contract I fix what breaks. But when the control panel and wiring catches on fire on this range,THAT IS TOO MUCH!
My wife and I have been in 6 fires over a 50 year period and when you turn the oven on and an eye on the top of it catches on fire? Whiskey Tango Foxtrot. We lost our eldest son in a fire and I was turned around in circles by Frigidaire when I called them about this. NOT GOOD FOLKS.
They told me another company made the range and not them but she would tell her boss and put it on the complaint list. Like I bet she did HA.
If anyone has a Frigidaire model FFEF3015LWA and the wiring burn up in it PLEASE CALL THEM!
Kenneth From Fayetteville TN

I have a 2.5 year old Frigidaire and it caught on fire yesterday! Luckily, we were home! I could smell something burning. I walked around my kitchen trying to figure out what was going on. I went in the garage to get my husband. By the time we walked back into the kitchen, our kitchen was filled with black smoke! We could hear a hissing sound coming from the refrigerator. My husband had to pull it out of the wall and unplug it. It seemed as if the fire was coming from the back, lower right hand side of the refrigerator.
Here is the part that is really concerning....when I called Frigidaire, I was passed around to four people and was on the phone for 55 minutes. They could care less! They acted like this was an every day occurrence. They only thing they offered me was a list of repair men in my area!
I am stunned at the poor customer service for a product that is almost brand new! We built our home in 2013 and ordered a set of brand new appliances, all Frigidaire. They just kept repeating "it's out of its ONE year warranty." I understand that things happen and go wrong, but this appliance started on fire! You would think that a fire would be considered an extenuating circumstance and something would be offered to the consumer.
I will never buy Frigidaire again.

I really wish I had read all of the reviews before buying my washer/dryer a few years ago. At this point, the washer AND the dryer have gone out 2-3x a YEAR! From the beginning, the customer service at Frigidaire was HORRENDOUS. The dryer literally tears apart our clothes and the washer stops draining. We have spent WAY over what we paid for this awful appliance in repair! $400 here and $400 there! This is literally the WORST appliance ever with awful customer service. I am now looking to replace my washer/dryer (FINALLY because I refuse to pay any more on the awful ones I have) and a fridge and a dishwasher and I will NEVER give frigidaire my business again!

We purchased said washer/dryer (model #FFLE2022MWD serial # 4E24301079) March 2013. I was told this was the best combination available. Several weeks after it was delivered and set up, the heating element needed to be replaced. I found that screws from the back inside the dryer had fallen into the dryer. The appliance repair service repaired with no charge. Now one year later the heating element needed to be replaced..... again. The repairman said that he found nothing that would have fallen into the housing to break the element and could not explain why that had occurred ......again.? He also checked out the relay and said that it was not defective. I do laundry for the two of us and do not use washer or dryer for large bulky items. The repair was costly and I hope that this will not be an annual occurrence. I purchased all Frigidaire appliances when we remodeled, stove, counter depth fridge and dishwasher and have been pleased with their performance. If you can, please advise regarding dryer. I would appreciate a response. Thank you.

My dryer was 8 years old and the electrical caught fire on December 18, 2014. I had loaded a small load of clothes and turned to leave the laundry room when I heard a small explosive sound and immediately smelled burning wires. I am thankful I was home when it happened and was able to react. I opened the dryer door and there was smoke in the dryer drum. I simultaneously phoned 911 and removed the clothing. I unplugged the dryer and pulled the vent from the wall. The smoke alarms were blaring and I put my dog out and fought the fire until the fire department came. Substantial damage to my home and my washer. I have been living in a hotel from December 19th, 2014 until February 22, 2015. My dog had to be kenneled in January and has had to be medicated. It has been a traumatic experience and Frigidaire is not offering any type of financial reimbursement to my insurance or myself. I will never purchase another Frigidaire product.

1/26/2015 Came home to the smell of burning plastic. Looked and smelled everywhere in the house. I than heard an electrical zapping sound which quickly got my dog involved. The noise went away but the dog was completely focused on the Refrigerator. I investigated this area with my nose and knew this was the area. I pulled the unit away from the wall and heard the noise again and sure enough the arcing was igniting the wires down by the compressor. OMG what if I wasn't home. Obviously I unplugged it and put out the fire.
The BIG DEAL is that Frigidaire/Electrolux couldn't care less. The Refrigerator Model GLRS64ZEW7 was purchased new in December of 2006 and is out of warranty. This I do understand, but it was on FIRE!!! I completely understand that a part can go bad, or it stops functioning properly. I get it, things don't last forever....but FIRE. I was and still am mortified by the fact that they don't want this unit back in there lab being dissected by a tech to see what the problem is and if this presents a HUGE risk for the other refrigerators out there. After two phone conversations the only thing they offer besides there regrets is a 20% discount on parts to fix it. Umm, We don't want this unit in our home, It caught FIRE does your company truly not care about your product catching FIRE???
I pray this was a one time thing and that others are not in danger of this. By the way, no dust bunnies, no dog hair, no sawdust this is a very clean home and the refrigerator has been cleaned several times over it's 8 year life span. This is just not right and personally I'm sickened by the lack of response from what I thought was a reputable company. Frigidaire has lost my business and everyone I know and come in touch with. It's sad that such a large company doesn't value it's customers. MC

Last wednesday morning our cat woke us up in a panic. Turns out the refrigerator was on fire. It was sparking and smoking and there was flames inside of the unit. Thankfully this happened when we were home or our house would have burned down. The fridge was only 2 years old, we bought it brand new from Lowes. Thankfully we have the warranty, when the repairman came out to see if it could be fixed he said the entire unit inside has flame marks and burned plastic/rubber and we would have to get a new unit.
We have 2 small children, what a tragedy this could have been.

On Monday 8/25/14 we received a phone call from our home stating something in the kitchen was burning. After some investigation smoke started coming out from behind the fridge so it was pulled out and promptly unplugged. Came home from work Tuesday morning 8/26/14 and further investigated the back of the fridge plugged it in to see an immediate orange flame and burning rubber with smoke and again promptly unplugged it. I called a repair main who came out that afternoon only to tell us that the fridge is gone. The compressor was toast and the terminals were all melted and that no way could he fix it in which I may add he is a frigidaire certified repairman. I promptly called Frigidaire and began a claim in which I was told they would contact their liability department and we would hear in 5-7 business days. Since then I have spoke with a supervisor Ms.Jones on 8/27/14 a corporate e manager for Electrolux in Augusta,Ga who could not provide me a phone # and not even an email address for the liability department and that we would have to wait. It is now 9/5/14 and have NOT received any correspondence from anyone and still have no fridge!!!! We purchased this fridge in April 2013 at Lowe's and in NO WAY Should it of done that. We have 9 children in our house on a strict budget and also a Diabetic who needs their Insulin refrigerated and we continue to get the run around. If no one was home to discover the fridge it would of burnt our house down!!!! I am only looking to replace our fridge with a new one since this one is faulty I have pictures and email from the repairman as proof. Model # FFHS2611LB4.

[email protected]

I had something dripping on the floor under the unit,i called the warranty serviceman when he came looked it over said it was oil dripping from the hindge and he did not know why it was oiled . your warranty may be ok but your service tech.stinks .my floor under the unit has now bubbled up because of the leak that kept dripping for about a year after the service call .if the man did not know what was wrong he should have ask for help not make up a storyto tell me .this finishs me as a buying any more Frigidaire products

I had originally bought a Frigidaire dryer it had caught fire. I regretfully purchased another Frigidaire dryer in July 2009. Last week this dryer caught fire also. We need a front loading/front control dryer due to the small utility space in our room. and this is one of the cheaper options at lowes. If you purchase a Frigidaire dryer, make sure you are always awake and home just in case.

Eight weeks ago my Frigidaire dryer caught on fire, burned my home as well as doing significant smoke damage to my home. I was one dryer load away from going to bed. My toddlers bedroom sits above the garage where the fire started and sustained significant damage. Thankfully we were awake and were able to get out of the home. My toddler has been traumatized by this event. Frigidaire is lucky the fire did not harm my son...especially knowing there are issues with their dryers. SHAME ON YOU.

Thank you Huntington Beach Fire Department! You are the best!