Sign in
Submit a Complaint
Frontier Internet
United States
Tweet
Consumer complaints and reviews about Frontier Internet
samp
Send email
Sep 26, 2018
Frontier Contract Auto renew without consent
I have signed up for 2 years contract, but after 6 years, they want early termination fee of $100. They were "Auto Renew" without customers consent. Frontier should refund all of their customers for early termination fee beyond the original contract.
How can contract renew, that means another contract has created which Frontier contracted without knowing customer. Auto renew is creating another contract which the new contract should of disclose to customers at the beginning. If the contract did not disclose to customer, the contract is not valid. Another is why frontier using 2 year term contract advertising at the beginning with the customer. They didn't mention any about auto renew to contract for a life long with early termination fee to pay.
I think this is not even illegal or not, this is a scam.
Previous
1
Next
Complaint Registration Form
Information of the Company you are complaining about
Subject of Complaint
City (optional)
Complaint Details
Attach photos (optional)
Confirmation code
Submit
Submit Complaint
|
View full list of Companies
|
Latest Complaints
|
Terms of Use
|
Privacy Policy
|
Contact Us
© 2025
Complaint Board
User Registration
Already a Complaint Board member?
Log in now.
Username:
E-mail address:
Password:
Code:
Loading, please wait...
or connect with Facebook
User Registration
A confirmation email was sent to "
".
To confirm your account, please click the link in the message.
If you don't see the email in your Inbox, please check your Spam box.
User Login
Not a member of Complaint Board?
Register now.
E-mail address:
Password:
Forgot your password?
E-mail address:
Back
Loading, please wait...
Your password has been sent to the specified email address.
Log in
or connect with Facebook
User Facebook Login
Enter Username