DO NOT GIVE THEM YOUR INFORMATION, it will be used for extortion, they are in contract with a company named Quality Resources in Clearwater, Florida to extort money from you after your order is placed. After you place your order, Quality Resources calls you, 40 calls per day until you answer, and states that they are verifying that you are the individual that placed the order. Then, you are asked to provide your credit card number, which will be used A.) to verify your order and B.) to subscribe you to a $1 per month coupon offer. When you say that you will not provide this information, you are told that they will not ship your order until you do. The call is solicited by very aggressive individuals, my wife told them she was holding our baby and that this was not possible, the representative told her that she will wait and that it needed to happen then and now. When I call Furniture Fix, they claim that they are not in contract with Quality Resources. Either way, it is a violation of private information and furthermore, our information was breached, Quality Resources even had the last 4 numbers of our credit card.

My couch was not really in bad shape, but I wanted it to be firmer...When I saw this product on tv I thought, "Wow, good idea..."
Boy, was I wrong...Just yesterday I went to rotate the cushions on my couch and I could literally see where these "Plastic Slates" literally dug into my couch ripping the material and are actually starting to ruin my couch...I am so mad that I fell for this scam...My couch was in better shape before I purchased this garbage...What a waste of money...I will never ever order any crap I see on TV again...I learned a hard lesson, but I learned...I hope no one else gets fooled and throws their money out buying this worthless product...I think this Company owes me a new couch...Yeah - right...I guess I won't hold my breath even for these lousy plastic slates...I, also, put them under my bed - which I haven't checked yet...I am scared...

This appears to be a very serious problem