Patsy, the only satisfaction you are entitled to is receiving a refund after returning the game.

I ordered two ps3 controllers on line for my son, x-mas present. on Saturday, 8 am. Then I got a confirmation e-mail that the order was processed. Yesterday I noticed (by chance) that my order was canceled and "sorry for the inconvenience" because of the price. I spent so much time with the order and thinking I was done, and did not shop for that item at the stores when I had off from work, then to find this out, this way, for a lousy $10 or $20, after all the money my son spends at the store with pre-ordered games, etc., I could not believe it !!! I did not even use any of his bonus points on his reward card
!!! Good luck if this is how you treat your customers.

I would like an apology and have my order processed as a valued customer. My order number is on my complaint and the reward card number is on the order.

Suit yourself on what you do, however, keep in mind, it will not be me, but it will be you, who will be "sorry for the inconvenience". Good luck .

I preordered a copy of Resident Evil Operation Raccoon City Special Edition in early February. When I paid in full I was told that what I ordered was the special edition, that indeed that they only had the special edition available for preorder. My daughter telephoned the store on February 18, 2012 and was told by a sales associate that she indeed was going to receive the specail edition.My daughter received a text message yesterday that her game would be available for pickup on Tueday March 20, 2012. I picked up the game and when my daughter opened the game she found that she had not received the special edition. I telephoned the store and was told that the special edition was discontinued before I placed my preorder and that said special edition was not availvable. I was lied to not once but twice, this an unfair business practice and my daughter who has dealt with Gamestop exclusively says she will never deal with Gamestop again not even if they were the last video game store. If I can't get some kind of satisfaction in this situation my only choice will be to file a complaint with The North Carolina Attorney General.