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GE Profile Model # PVD28BYNFS
United States,
Kentucky
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Consumer complaints and reviews about GE Profile Model # PVD28BYNFS
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Sep 2, 2020
will not defrost 4th service call
GE Profile Model # PVD28BYNFS 4 door bottom freezer
Looks good, nice lighting inside, ice maker worked reasonably but liked to spit ice cubes all over the floor if you didn't hold your container up high. These are the (only) good points.
One of their service techs named Steve # 537 plain flat lied to me as to how to take a temperature reading in the main food box. The unit never got to 34 degrees which is the lowest setpoint available, would do 37-39 constantly. The middle drawer had temperature swings that were from 26 to 41 depending on what setpoint was selected. It never controlled close to desired temperature. The freezer would go to zero, but if a slightly higher temperature setpoint of 1 or two degrees was selected I observed wild swings up to 15 or 20 degrees.
I have requested online twice additional information as to how I should proceed, only to be ignored for over a month now.
After having to call for the 4th time in less than three months for the same problem I'm demanding my money back. The fridge constantly fails to defrost and of course that ruins a lot of food.
They will not overnight a needed control board. Possible 5-10 business days is the best they will do.
Fortunately for me I bought from a local dealer and he is coming tomorrow to get this worthless product out of my house and has agreed to refund my purchase price.
GE is owned by Haier, a Chinese company. I will not be buying anything ever from them again.
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