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Geico

United States,
Florida

Consumer complaints and reviews about Geico

Carl Bunton Send email
 
Sep 22, 2019

Lied for 6 yrs about military discount

Have been lied to by Geico customer service for the past 6 years. We've been told that even though our military discount isn't mentioned on our account details page, that we are receiving a military discount. Geico recently doubled our auto insurance, so I inquired again about the missing mention of our military discount and was informed that since we were already getting discounts for being "such good customers". I again asked if we're getting our 15% military discount and the rep reluctantly admitted that we have never been recieving the discount. GEICO is lying to service members and retirees about the military discount. Will be filing a related complaint with the consumer protection agency.
Carl Bunton Send email
 
Sep 22, 2019

Lied about Military discount for 6 yrs

Have been lied to by Geico customer service for the past 6 years. We've been told that even though our military discount isn't mentioned on our account details page, that we are receiving a military discount. Geico recently doubled our auto insurance, so I inquired again about the missing mention of our military discount and was informed that since we were already getting discounts for being "such good customers". I again asked if we're getting our 15% military discount and the rep reluctantly admitted that we have never been recieving the discount. GEICO is lying to service members and retirees about the military discount. Will be filing a related complaint with the consumer protection agency.

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