So I have researched and found out thank you for replying

Genco is terrible and sales salvage items as returns. I see they respond and say call us for help but I could not get a return phone call to save my life. Be wise and stay away from these people, they will rip you off.

On our 2nd purchase from Genco Marketplace, while working on the complaints of the first shipment, we continue to get mis-information.

Upon visiting Genco in Tennessee, we were told the product was new only to discover upon receipt that it was returns and orders with missing parts. Upon taking inventory, the order was shorted 861 items out of a total of 4, 726 that we should have received. Our client was very upset at the mis-information and shortage. Hopefully we can resolve this issues to both our and our client's satisfaction.

We are continuing to workout the problem and will apprise you of our progress.

Anyone have any ideas or contacts to help resolve our issues. please advise.

I need suggestions for a good place