I have a few concerns with the department of child support services, I opened my case back in October 2017 and I have only received 3 payments since that time. I can't get the name of my case worker, I can't get any of my emails responded to, I can't get the past due balance updated and there is an involuntary payment that they are holding and won't release it. This office has not been following their policies and procedures. It wasn't until I had an abandonment warrant issued against my children's father that they even decided to pretend that they were working on my case. They completely skipped his GA. licenses being suspended for nonpayment to going straight to taking him to court now.
My children's father and I have call to get an ETA date of the last in his involuntary payment release based off the letter from the IRS we have hit the 6 month mark. Now he is going to court twice and could end up in jail and his children could end up homeless because people are not doing the job that I paid for. What incompetence.

I have over paid my child support, whom do I see to get my money refunded? my case number is 560012276

How can the non-custodial parent, who is on felony probation, be hard to locate? It seems the State of Georgia does not care if my children are owed $69,899 dollars in back child support. I believe No one cares because I’m not on public assistance, for which those cases get immediate attention. Find him! Find him! Do something!!!! This amount of money owed should be a top priority for the Child Support agency yet the keep asking me for his location and or contact information. The state intercepted a tax refund last December but hasn’t investigated or asked for assistance regarding his employment or whereabouts via the IRS. Totally unacceptable!

I LaTrece J Rodgers, applied for child support in Georgia, for a second time after a left shoulder injury in August of 2016, which left me unable to work. I orginally applied in my former home Cleveland, Ohio after my son's father, Fredrick Taylor fled to Alabama in or about 2002. I've been our son's main supporter since birth to present, with the exception of 7 months til age 2. His father Fredrick Taylor assisted with chilld care, formula, baby food, pampers, wipes, toys and visited often with our son, Malakia M Rodgers.
I recently received child support orders and was not given opportunity to appear at this hearing. The order suggested $486.16 monthly, however the order is $275 monthly. I've received nothing to date. Fredrick Taylor made a statement, "he was told he didn't have to pay child support." I'm disappointed that Fredrick Taylor, a career truck driver, could evade child support for 17 years and receive leniency.
I request an audit to review all facts of this case. I'm prepared to submit original child support request from Ohio, testimonies from relatives, as well as business associates referring to the exemplary care given to our son in his absence. I've gone through extraordinary lengths, to give Fredrick Taylor an opportunity to be involved with the responsibilities of our son.
Our son Malakia has met his grandparents, aunts, uncles and cousins on his father's side and they all have encouraged him to leave the abusive relationship he's in and take responsibility for our son. The abusive relationship, I believe is the part reason he abandoned our son.
Enclose, there was never an arrangement nor document relinquishing Fredrick Taylor of his responsibilities by law. I request that Fredrick Taylor be held accountable for his choice in the planned conception of our child. I'm currently still out of work and facing another surgery January 2018. Your immediate attention, on this matter would be greatly appreciated. Thank you in advance, for your efforts!

Sincerly,

LaTrece J Rodgers
Georgia case#10027556
Civil action #CS2017900584
1927 Oakbluff Drive
Austell, GA 30106
678-653-7818

I purchased a bottle of skin cream with my credit card. Well, since i do not receive any statements it took me 2 months to figure out the company stole $340. After filling a fraud claim these morons said i would not be credited because they couldn't find an error. The company who was stealing the money never sent any products or provided any other service besides the initial purchase that clearly stated $12. Are these idiots serious? I guess they're used to dumbasses who won't do anything about it. I'm not one. I should've guessed they wouldn't do their job. Kind of like the way it takes them at least 30 minutes to answer a phone with an attitude. I "ain't" one of these people who "gonna" give you a break because you wanna whine about everything. Somebody should "ax" you to do your job.

My case went unworked for years to the point that the NCP is more than 40k in arrears. In June of this year, I learned NCP has been approved for SSDI. After contacting everyone in my state from the governor to the local office manager I finally got their attention to work my case. I was told that CSS would immediately send SS an income withholding so that they could collect on my behalf for my children. Since then I have been in constant contact with CSS as well as my local SS office. I found out yesterday that the NCP just received a lump sum of money. When i reported this to CSS I was told that they were going to send the withholding letter to SS. This was After NCP already collected. My children lost the opportunity to recoup a fairly large portion of money due to their negligence and failure to send in the income withholding before NCP collected money. No one wants to take responsibility for this. NCP has a pocket full of money, CSS refuses to discuss the egregious error nor take responsibility for it. Mean while - my kids and I just keep on with the same struggle I've had for 14 years trying to collect. Obviously no one in my state cares. This office has to answer to someone. I'm reaching out for help to see that justice is served on all parts! Please help!

I have arrears support order for two children. I went down to local office in Decatur to settle the arrears in order to have passport issued. I was given the amount to pay by agent. That amount was paid, over $2500 I must say. Passport was applied for but was held up for the arrears amount not being paid. I call agent again asking why is it saying arrears not paid when you, agent was at the kiosk machine with me as payment was being made. Realizing that I was 1 month away from trip it had to get done. Had a trip to Aruba planned paid for just waiting on passport. Comes to find out that my monthly support was not added to payment given. I was not a happy person. Had two weeks until trip now so I called agent services to inquire about amount being paid again now was told $543 must be paid to have passport released this was July 3rd trip is on July 9th. I paid what was told again thinking OK now I can get passport. Well that did not happen. That amount of $543 paid did not clear or was applied to account until Thursday July 6th. Calling agency all that week to inquire amount and to ask to send direct fax to Seattle to have passport released. Release of passport never happened so flight money lost, hotel accommodations lost and still not passport. After these problems with not being told the correct amount to be paid twice to have passport released is totally wrong and costly. Of course I would like a competition for this I really do not think the agency would do so. Trip planned is gone without my presence as wife was sent to Aruba solo with a couples group. Passport not issued still now saying I owe $401 to have released. Just very frustrating that I was not told the correct amount twice. I tried to do the right thing by paying what I was asked to pay to have passport but still after doing so passport not issued.

Ok well I applied for support like 5 years ago I think. Anyways I applied before his other child's mom anyways they told me I applied first so I should have gotten way more than I am. Anyways hers somehow went through first! Then my support was based on hers coming out. So I have 3 kids and she has 1. He doesn't see any of his kids nor have contact with them. Has anyone experienced this? Oh and when we went to court he didn't show but it still want his way!

I have an open interstate child support case (father lives in California). My case has been open for 4 years. Of those 4 years the non-custodial parent has paid about 9 months worth of child support. I've left countless messages, sent countless emails & even reported the lack of Enforcement problem to the federal office. Here we are almost into 2017 & still NOTJING has been resolved. The staff in that office are super unprofessional it's actually quite sad. The last time I was there to drop of some paperwork. The worker, whom I never met so I didn't know what she looked like, grabbed my paperwork with an annoyed look on her face & started going through it, never saying a word. While she's going through it I ask are you my case worker. You would have thought I was talking to a wall. This office seriously needs to go through its own audit.

I have read the complaints and understand your pain. Will someone please list the names, numbers, and email addresses of the individuals who you spoke to regarding these issues? I would like a formal review and I cannot locate the information I need on any website.

My name is Sherry Jones, my kids father, his human resource person, and I have been receiving different information from child support for some time now. For instance some times after his child support reduce payment because of one of his children been taken off, child support will still be receiving the amount before the child been taken off but sending me the lesser amount, and human resource advise my kids father each time this happen i have to keep sending the regular amount until they send me something saying otherwise. I have seven kids by Tracy and in the beginning he was far behind, he refused to pay child support. Finally before he got out of jail on a drug charge I took him to court to request my original payment for child support and a modification. So he was ordered to pay $160 his arrears, and his original child support went up to $200 per child for the last four kids that was under age. His income tax was taken for two years (2012, and 2013) to catch up his arrears. Just recently that took a child support check of $400, saying Tracy overpaid his child support, but neither one of the agents I called could give me accurate information showing where Tracy overpaid. Even Tracy know they did something wrong. I was told to go to my local office and they could help me, my local office refused to hear anything I had to say and refuse to see any documents I had to show. The local office said child support in Cuthbert Ga handled my case and I need to go to Cuthbert and she said she will also ask them to send me information showing me this information. Not yet have I received a calll from anyone or a letter. I don't understand why they could make such a mistake and not care. I have futher information to show documents if you allow me to show it, but this audit was done wrong and financially hurt me for this month, because I pay for one of my children to attend a private school and this payment assist me with that payment. Please contact me as soon as possible. Sherry Jones 229-288-7560 or 229-329-1291. I will greatly appreciate it, because I have been very stressed waiting to hear from someone saying we have straighten out the mistake made.