I been a customer for four years on disability . I can only afford to pay so much due to other bills . if my bill is higher than normal I pay my bill in two installment but paying before the next month. However GA energy send me a letter in the mail saying they're charge 150.00 toward my bill.. How crazy that is to penalize low income people for paying late. They are already getting the extra fee when we pay late. ....if we can't pay on time what difference it make to charge people more money they don't have. ..ok how about we get a class action suit together for discrimination and abiding justice against low income family and see what they say then...

My service was interrupted two days ago (2/23/16) at 9:00am. By 9:15am my service was back on. I had made a payment arrangement on the phone that apparently did not go through. Anyway, last night I received a bill that more then twice as much as what my bill normally is. I called GA Power cust service and the agent told me it included a $90 deposit. I been with GA Power for almost 3 years an never had a service disconnection, now and suddenly I have to pay a $90 deposit?!? I've asked to speak to a supervisor but agent stated none was available and one will call me back when available. I immediately got online to research GA Power billing practices. I realize now that GA Power is one of the corporations that is running amok with unethical fees due to any reason their lawyers can cook up for profit. Does anyone have a contact number for the agency that reviews public utilities in GA? Or the corporate number directly to the GA Power department where I can speak to a supervisor or higher-up? Thanks, in advance for any assistance.

My electric bill also went up over the summer months; I'm behind due to that. I don't understand why the electric company feels compelled to gouge people during the summer months, and why they keep asking for rate increases every 6months to a year. We, the people need a break

I can understand summer electricity rates being higher. I don't understand how they nearly double! Go ahead Georgia Power, just charge whatever you feel like charging. I am a single mother of 3 military kids. I am never home. I keep my AC unit on 78. Sometimes I turn it off completely. My rates went from 7.00 to 13.00. Highway robbery! My bill went from 180.00 to 396.00😠

My Georgia Power bill for service period July 1, 2015 to August 3, 2015 was $290.73, up more than 23% for the same period last year. I have a 2,000 SF Ranch style house and never pull the thermostat below 78. Our water heater is natural gas and nothing else really pulling that much power. We do run 4 or 5 ceiling fans night and day. Can anyone tell me if this bill sounds right? Is it consistent with other people's?

i'm sitting in my home, with tears in my eyes. im so frustrated with GA Power. im charged 150 dollars because i made late payments. i always make a payment arrangement, when i can't pay on time,which always incur a late fee. Now to my surprise, im charged 150 because i have 5 children, home from school in the middle of a hot summer, spiking my bill to 900 in two months. we need help from this highway robbery from ga power. its unfair to penalize people because they are unable to make these ridiculous payments. its like being charged for being low income.

This company is really ripping people off, during the hot and humid months of summer they hike their rates up, no explanation why just that thats what they do. you know why because they know people cant live with out an ac. i too had to pay 2 deposits because i am a day or two late NEVER disconnected and always paid the late fee, 5 years i have been a customer. i have moved kids out year after year and its to the point that i know they are cheating because there isnt anyone here but me but my bill goes up every single year.
Cant something be done about this price gouging? this is not fair and i do not understand how the state allows this to happen to its citizens

I have just put in the NEST to help me reduce my power bill...My therm is set on 82 degrees between 2-6 and I'm still charged outrages bills...My bill has gone up over 40%...They know they have you, when the RATES skyrocket 2-7 when you need it most in summer...people esp elderly will probably DIE because of their fixed income....HELP GOV, help Ga SENATE,REPS...

I moved in my home (Enchanted Forest Subdivision) in January of 2015. Since my move in date my power has gone out due to system issues more than 8 times. It doesn't matter if it's hot or cold, rain or sunshine. I probably wouldn't be so upset but I work from home and GA power caused me to lose my work from home privileges. When my power goes out so does my computer, Internet and my phone. When all of those components are down I can not work! If the power went off for a few seconds or maybe even a few minutes I'd probably be okay but when the power goes out we are looking at hours before its restored. This can not keep happening especially if I'm paying over $200.00 a month for my power bill. This needs to be addressed ASAP! I will soon sue GA power for the money that I'm out of because of not being able to work. My job has given me the number of accounts (15) that had to be given to other people because I wasn't able to work due to the power outage. That put me at a total almost loss of $2,300.52. It may not be a lot to them but it is to me because I'm a single parent and every dollar count in this household. I'm no longer working from home and can go a few days without power. I wouldn't mind being apart of this strike.

I am very upset this is the second month in a row my bill has went up. Last year my bills were not as high and i ran my pool pump all summer. I average a bill of around $70 bucks during the winter. from March to May it went up from $70 to $140-$170 its thats not bad during June my bill went up to $368 i don't even have my pool running this summer. I called to complain and was told well the temp has been up over 100 Degrees a few times this month its correct and nothing i can do but pay it. So this month i took steps i purchased a new thermostat and during work hours when no one is home from 6am -4pm my air is not running and when it does turn on i have it set at 80 degrees making sure i don't use as much energy as last month. Thinking my bill would be lower only to find out it went up again to $438? this is a complete rip off and something needs to be done. no way in hell are these readings correct they are ripping people out of hard earned cash and they are doing it simple because we have no choice but to pay these crazy rates i am beyond pissed off.

After receiving two extremely high bills for June and July I started looking more into why we were being charged so much. We've had significantly less power usage in these past two months compared to the winter months when our bills were the highest. After calling GA Power, I was told that the rates increase in the summer months and was directed to look at these on their website. The rates for summer pretty much double!!! We are very energy conscious and try to keep our costs at the bare minimum. Basically for us to not get an outrageous bill we have to turn off the A/C, which is already set so high that it doesn't even kick on during the day, live by candle light and never turn on the stove. Where is the justice in this? Who's policing this greedy monopoly. There needs to be deregulation here immediately!!

My 2015 electric bill has almost doubled since last summer! I would like to know why the Georgia Public Service Commission lets them get away with these increases! They have know competition and can charge what they want! Something has to be done about this immediately!

There needs to be an investigation into this monopolistic company's price gauging during the summer months. Each month during the summer, I watch powerlessly as my electric bill sky rockets even though I'm unplugging appliances, only using the air conditioner in the upstairs area and setting the thermostat between 76 - 78 degrees and overall incorporating ways to use less power. I now realize that I'm not the problem, the problem is this monopoly charging an ever increasing rate and hiding behind meter readings that could be structured for their benefit since it's their equipment. When the consumers of Georgia have only ONE option and competition is non- existent, utility companies like GA Power should not be allowed to rip off and take financial advantage of customers. Where is the government oversight with this company? They seem to function and fix the price of therms/watts unchecked/unchallenged.

My bill for June 2015, was over 800.00, we have lived in the same house for over 4 years, with the bill for summer highest being 450.00 which at this time we had Servpro using a lot of power 220/110 two years ago to do a clean up from a water line in the basement. Now don't get me wrong I know that summer with three a/c units, and a pool it goes up like from our mid 200 to the 3 or even a 400.00, but to go up to over 800.00 is crazy. My wife called and ofcourse nothing is wrong on their end. Even last year when we got two bill for Feb and March both reading 245.52 and we were gone for 10 days in March on a cruise, but the following month after going up there, my April bill was down to 189.38 even though I had started the pool up for 12 hours a day during the second week in April. I sure do miss Habersham elect. never had any issues with them, Even my second power pole for my drive way lights, on a timer, so they run for the same time every day, the bill goes from 18.00 to 28.00 Just blows my mind.

I just received a notice that my monthly budget billing plan was going to increase from $181 to $204 per month. The problem is is that is beyond what I can afford to pay each month. What do I do?

I have been with Georgia Power for 4 years and I have lived in the same apartment, my bill started out at about $89 per month and has steadily increased every 6 month for the past 4 years to now a monthly bill that is going to be $204 per month, and that is on their so called Budget Billing Plan.

The issue here is how can my bill almost triple in 3 years when I use averagely use the same amount in power each month?

I have never been late or disconnected I have a AAA rating with Georgia Power, with this new rate it forces me to pay portion of the bill late because I cannot afford to pay the new amount in full. This will cause me to incur late charges and possibility a status reduction to an at risk customer that can lead to being required to pay deposits.

There are no other Power Companies in my area and Georgia Power refuses to work with me to either reduce my rate to a fair market rate or adjust my monthly payments into a range that I can afford to pay.

The other bad is that as part of my rental agreement I must maintain Utilities in my apartment at all times, 2 or more disconnect with in a 12 month period grant the Landlord the right to terminate my lease and evict me.

As I have stated I just got the notice, and the above items are the things that I will be looking forward too if I cannot finds a solution with the next 60 days.

Can so one help?

Georgia power has imposed over $600.00 in "deposits" because of my poor payment history. This makes me angry beyond words because when my power was shut off for non payment I had to pay a $50.00 "reconnect" fee. So, let me get this straight- you are obviously struggling to pay for the EXPENSIVE services Georgia power provides so we impose extra fees and hit them with additional deposits? You're late paying your bill....you get a $150.00 deposit imposed! So over it, looking to MOVE because of this company ran by tyrants!! WE NEED OPTIONS AND DEREGULATION!!!!!

Once again, we are being asked for an additional deposit. We have been a customer since 1991, and there is no reason to ask for another deposit...actually, a third deposit. This is the second deposit in about two years. Added to the initial one when we first opened the account, it's three. Our account is in continuous service, no interruption, so a deposit requirement seems unethical. Something has to be done about these people! Times are hard for everyone! These people continue to get rich by stealing from the struggling. And there's nothing we can do. We have no choice but to pay because there's no other company to go to. We need choices desperately! What is the governing agency overseeing power companies! They need to whipping like the phone companies got back in the day and the gas companies more recently.

I have been on the Budget Billing for about 6 years now. But they have increased my rate almost $30 dollars within the last 6 months. I can never get out of the red anymore from one six months to the next . They upped my bill in February almost 10 dollars and upped it again in June by 20 dollars. Of all the years I have had budget billing , it has never ever increased this much. I full believe the reason for these high rate increases is because there have been unethical persons who have come into Georgia Power. From the CEO to the members of the board , I am convinced that they have turned Georgia Power into a greedy ,unethical company. Georgia Power needs competition very badly and it needs to clean out those unethical persons who control the company.

I am retired and living on my Social Security . I have budget billing to help on my bill , but its only 12 dollars less than what I would have to pay without it. Also , the so called senior discount is a farce. if you look at the bill , they recap it all with all the silly fees and taxes . So there really is not a senior discount . I am so sorry to see a once great company disintergrate into a greedy corrupt monoply like it is rapidly becoming. It needs to clean house.

I have had GP service before and it was never this high. I believe that the apartments we reside in are not fully insulated properly. When I first moved in, a neighbor told me that the lady that used to live in my apt was forced to move because her baby kept getting sick. When its cold outside, it feels like I am outside in my room. The window seals are poorly caulked and the heating system is so old that it doesn't blow heat normally. These apartments are very old...GREENBRIAR MILL apts and townhomes need to be gutted and remolded. I really want/need to move. I have been sick every year since I been living here. I just do not have the money to do so. Is there any way I can get help to pay my bill and possibly help to move into a better, healthier environment?

My name is Gloria Askew, I have made this complaint once before I sound like a lots of others people that has complainted about a Georgia Power bill. I have never known Georgia Power to be this way expectely about the consumer. I have lived in this small home for almost 40 years and always had a good business record with Georgia Power Company. Up untill now my bill is so high I wounder do they have the right person I have Retired and live off my pension and now can hardly paid my bills because of this high Georgia Power bill. I pay 359 to 400 a mounth for a 2 bed room house I tired talking with them but it was no avail I am a Senior citizen now and they are doing me like this is there anyone who can help me please this is not right I dont know where to turn from this point this turely needs to be investigated because something is wrong Thanks Ms. Askew

Something needs to be done about this company. They are cheating people. My bill was $112.00 dollars, which I don't believe. Then when they added their fees, that have nothing to do with me, my bill ended up being $140.00. How can they do this to people. I can just guess how much others have to pay that live in houses, and have children. I live alone, in an apartment,and i'm barely there. Maybe we should call the BBB or News Station. We are not happy costumers.

How can you freaking add a 150 deposit to someone's bill who is freaking struggling and unemployed and has a degree but nobody is hiring? Really ? If thu can afford to except additional deposits then they can afford to hire someone and pay a salary? Yea the are long sharking on the poor !!!!!! Dayum shame!

My name is Warren Williams and i'm complaining about my georgia power bill,
i've been receiven 350 dollar power bills, this month 400 dollars ,i'm in a little house
and there aint noway our bill should be that ,..the power company came out,and gave us a list of things
to fix,witch we did, and they keep telling me that its normal, and comparing our useage with last year
I'm telling them that it can't be true because our air conditioner was broke,I have eight kids to feed
and they taking food out our mouth,, Its hard to keep letting them do us this way .,, I've been paying
these high bills a hole year now and its got to stop.,, my bill is 1,100 now,.. they said that they can't get noone
to come out and cheack the meter unless the have a problem on they end,.. but if I pay my bill they should
be able to check my meter,.. I need help .,.. PLEASE SOMEBODY,,.. I know that im not the only one getting
rob out of money that i dont have,..