I just bought a pair of persol sunglasses and they are so fake! paid $149 for it and another $100 for shipping and customs. I am so shocked to see this product! its so Fake!!

It has recently been brought to my attention that a Versace scarf I bought from gilt.com a couple of years ago is fake. I was trying to resell it on Posh Mark and I learned it does not have a CIG # and the label says it was made in Lithuania. VERSACE IS MADE IN ITALY! I never once looked at the label because gilt states on their website that it stands by the authenticity of their products and I considered them a reputable retailer. Their customer service team refuses to take back the item or issue a refund. Unaccepaple!

Beware! I purchased several items throughout, and was a customer for years. Kept buying because I thought I was getting a deal on slightly off, designer goods. Learned my lesson the hard way, many hundredths of dollars later. I’ve gotten what seemed to be returned (as in someone else purchased, used and returned them) cheap looking sunglasses, a dress with the tag sewn upside down, scuffed horse hair shoes (which I thought were supposed to be that way until I compared them to the same item on the Brand’s website). Cheap items that didn’t look anything like in the picture when purchased. Honestly just save your money and buy direct from the designer’s websites, or department stores. What’s the point of wearing wanna be designer stuff if you’re going around wondering if it’s a fake, and spending your hard earned money on something that you get used and you purchased under the impression that it was new. Adios, Gilt!

I purchased a Chanel bag a few years ago from gilt. I assumed it was authentic. I took it to a consignment shop to sell it the other day and they told me it was fake! And showed me many reasons why. I feel so taken advantage of by gilt...in good faith I made a purchase and didn’t pay to authenticate it bc I assumed it was real. I’m sure they won’t make it right now for me... but I’m really angry and am telling everyone I know to not use them bc they sell fakes...

I ordered 6 pairs in their Memorial Day ‘WOW40’ sale, the jeans are damaged and compared to my other Hudson Jeans, a total ripoff. The Gilt purchased jeans were so fake it was beyond a joke. I called PayPal immediately because Saks, who owns Gilt, would not accept a return.

I can only suggest to anyone shopping on Gilt that they check that whatever interests them to make sure the item is returnable, and to use PayPal because PayPal helped a lot better than my credit card company. Plus PayPal saves the hassle of having to change credit card numbers.

I don’t think I will shop at Gilt ever again as nothing arrives as pictured.

I ORDERED A BEAUTIFUL SOFA OCTOBER 25. IT WAS SUPPOSED TO BE DELIVERED NOVEMBER 7TH. ON THE DAY OF DELIVERY THEY CALLED AND SAID IT WAS NEVER SCHEDULED TO BE DELIVERED. EFW THE DELIVERY COMPANY HAD NO IDEA OF THE DELIVERY DATE.

TWO DAYS LATER I WAS TOLD THEY WOULD BE IN TOUCH. THREE DAYS LATER I WWAS TOLD BY GILT THE SOFA WAS LOST. NOW, THEY WERE DOING A DOCK CHECK. I HAD TO WAIT 72 HOURS. AFTER THE 72 HOURS, GILT SAID THEY FOUND THE SOFA AND I WOULD HAVE HAD PRIOR TO THANKSGIVING. YESTERDAY, NOV 17TH, EFW SAID THEY HAD TO DO ANOTHER DOCK CHECK. SOFA WAS LOST, BUT PER THEIR TRACKING SYSTEM IT WAS IN THE DESTINATION CITY.

TO DATE, THE SUPERVISORS WHO ARE IN IRELAND AND THE GILT CALL CENTER GIVE ME A DIFFERENT STORY EVERY DAY.

I WANT MY SOFA

I honestly don't remember ever dealing with an "brand name" company that was so unfair and such a bunch of scumbags with such poor customer service.

I had a bunch of experiences with them and it was nothing but negative, never good.

Their Gilt city discount things that you buy are like living social or groupon. Except they expire after like a month and then they only give you the amount that you paid credit at the customer for five years. The problem is… When you go to the place they have no idea what you're talking about.

I went on a date and I quietly went to the waitress and I told them about it. She said she has no idea what I'm talking about and when I spoke to the manager he would not honor it… And embarrassed me in front of my day… Who never spoke to me again…

I've called them on multiple occasions for messed up things like this and they basically said sorry and there's nothing we can do… Real scumbags…THIEVES!

I returned a mulberry bag on 6/26/2016 to off saks fifth ave because the bag was obviously not new and they said I shall receive my refund it after 10 days. Now it's more than 25 days and I still not receive a single penny from Gilt. I called them many times and they keep saying product is in transit and asked me to be patience. This is not the right way to do business.

I have been a long time shopper of Gilt and have been very happy with my purchases. Recently I bought 2 Longchamp bags and for some reason I started looking online about how you can tell if it's fake and I think they are :( I'm so disappointed. I'm really upset that I spent $600.00 on Gucci shoes that I'm worried are fake too. I'll let you know when I get them. I think everyone everywhere Is trying to scam. I think I will have to save up a little longer for the expensive purchases and go directly to the department stores or the brand store itself. I have been a member for years and now I'm second guessing everything.

purchased a Alexander McQueen Skull Print Silk Scarf 40" x 46". Cannot believe it is fake. So much different with the one sold in Nordstrom. The quality and material are very very wired. This is a non-refundable item so I waste 150 bucks on this scarf. Will never purchase anything from Gilt anymore

I have made two purchases from Gilt and the first time I thought I had made a mistake in what I had ordered. It was cheaply made coat with a designer name. I found the same good in a legit dept store and looked at the label only to find the print was different the location it was made was different. The one from gilt was definitely a fake or knockoff. Well, I decided to try again on a few times. The 2xist underwear are not real. I have many pairs I have purchased at local dept store. I bought these and opened the box and the fabric immediately felt cheap. Again, the label was different and I looked at the 22 pairs I have bought at the store and they are all made in the same country but gilts 2xist underwear are made in a totally different country. In addition I purchased a silver wine stopper and I received it and it was plastic but silver in color. My last purchase and cancellation of acct and apps from phone and iPad. Be warned.