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GoDaddy

United States,
Arizona

Consumer complaints and reviews about GoDaddy

ROBERT GREEN Send email
 
Apr 28, 2023

LOST MY WEBSITE

AFTER BUILDING MY WEBSITE, WOODSTOCK1969.COM, OVER SEVERAL YEARS AND SPENDING COUNTLESS HOURS AND YEARS WORKING ON IT, I WAS NOTIFIED BY GODADDY THAT I WOULD HAVE TO CHANGE FROM THE "WEBSITE BUILDER" TO AN ENTIRELY NEW PROGRAM CALLED "WORDPRESS" OR I WOULD LOSE EVERYTHING I HAD DONE.
BEING 73 YEARS OF AGE, I RESISTED BECAUSE I KNEW HOW MUCH TIME AND EFFORT I HAD INVESTED AND THAT I WOULD NOT LOGICALLY LIVE TO SEE IT THROUGH TO COMPLETION IF I HAD TO START OVER.
IT HAS BEEN A "LABOR OF LOVE" AND I HAVE HAD TOO MANY ARGUEMENTS WITH MY WIFE ETC ABOUT THE TIME I HAD SPENT ON IT, BUT I RELENTED TO THEIR SALESMAN AND SPENT SOME $1300 WE DO NOT HAVE ONLY TO FIND THAT IT WOULD NOT WORK FOR ME AND I LET THEM KNOW MANY TIMES THROUGH EMAILS, BUT NEVER COULD GET THEM TO ANSWER MY CALLS OR CALL ME BACK UNTIL I WAS FORCED TO DISPUTE THEIR CHARGE TO AMERICAN EXPRESS. THE WEBSITE HAD BEEN DOING QUITE WELL AS IT WAS, BUT THEY HAVE MADE IT NOW UNUSABLE TO ME. IT CAN STILL BE REACHED, BUT I CAN NO LONGER EDIT IT IN ANY WAY WHICH I HAD BEEN DOING DAILY. I WANT TO CONTINUE USING WEBSITE BUILDER OR I ASSUME I WILL HAVETO GIVE IT UP.
I CANNOT USE WORD PRESS TO BUILD IT AGAIN AS THEY HAD CONVINCED ME I COULD DO IT IN A TIMELY MANNER. THEY ARE CHALLENGING MY DISPUTE AND THREATENING ME WITH ADDITIONAL CHARGES ETC.
I USED PLANET FEEDBACK SOME MANY YEARS AGO, PROBABLY 25 YEARS AGO, AND YOU WERE ABLE TO ELIMINATE THE PROBLEM BACK THEN. i NEVER FORGOT THAT AND I WAS SO HAPPY TO SEE YOU WERE STILL AROUND!! IF YOU COULD HELP ME ONCE AGAIN, GOD BLESS YOU.
ROBERT GREEN Send email
 
Apr 28, 2023

LOST MY WEBSITE

AFTER BUILDING MY WEBSITE, WOODSTOCK1969.COM, OVER SEVERAL YEARS AND SPENDING COUNTLESS HOURS AND YEARS WORKING ON IT, I WAS NOTIFIED BY GODADDY THAT I WOULD HAVE TO CHANGE FROM THE "WEBSITE BUILDER" TO AN ENTIRELY NEW PROGRAM CALLED "WORDPRESS" OR I WOULD LOSE EVERYTHING I HAD DONE.
BEING 73 YEARS OF AGE, I RESISTED BECAUSE I KNEW HOW MUCH TIME AND EFFORT I HAD INVESTED AND THAT I WOULD NOT LOGICALLY LIVE TO SEE IT THROUGH TO COMPLETION IF I HAD TO START OVER.
IT HAS BEEN A "LABOR OF LOVE" AND I HAVE HAD TOO MANY ARGUEMENTS WITH MY WIFE ETC ABOUT THE TIME I HAD SPENT ON IT, BUT I RELENTED TO THEIR SALESMAN AND SPENT SOME $1300 WE DO NOT HAVE ONLY TO FIND THAT IT WOULD NOT WORK FOR ME AND I LET THEM KNOW MANY TIMES THROUGH EMAILS, BUT NEVER COULD GET THEM TO ANSWER MY CALLS OR CALL ME BACK UNTIL I WAS FORCED TO DISPUTE THEIR CHARGE TO AMERICAN EXPRESS. THE WEBSITE HAD BEEN DOING QUITE WELL AS IT WAS, BUT THEY HAVE MADE IT NOW UNUSABLE TO ME. IT CAN STILL BE REACHED, BUT I CAN NO LONGER EDIT IT IN ANY WAY WHICH I HAD BEEN DOING DAILY. I WANT TO CONTINUE USING WEBSITE BUILDER OR I ASSUME I WILL HAVETO GIVE IT UP.
I CANNOT USE WORD PRESS TO BUILD IT AGAIN AS THEY HAD CONVINCED ME I COULD DO IT IN A TIMELY MANNER. THEY ARE CHALLENGING MY DISPUTE AND THREATENING ME WITH ADDITIONAL CHARGES ETC.
I USED PLANET FEEDBACK SOME MANY YEARS AGO, PROBABLY 25 YEARS AGO, AND YOU WERE ABLE TO ELIMINATE THE PROBLEM BACK THEN. i NEVER FORGOT THAT AND I WAS SO HAPPY TO SEE YOU WERE STILL AROUND!! IF YOU COULD HELP ME ONCE AGAIN, GOD BLESS YOU.
jharrington Send email
 
Sep 1, 2018

Transfer of domain names

Someone used my login information and contacted godaddy and godaddy assisted this person in changing all account information and transferring the domains within the account to themselves. Godaddy suggested to this person to add a two step verification. I was notified via email within 20 minutes because they forgot to change the alternate email. When I contacted godaddy they said it was to late and send an email to undo@godaddy. I provided all the pertinent information to regain access but because my uploaded id did not have the same address as the account. well no kidding..they had changed the account address and name. my business is sunk now!!!!
pablo diablo Send email
 
Dec 5, 2016

obtaining my email address under false pretense

These guys in live chat asked me to register to receive possible discounts that never transpired .
they have no extra discounts on offer its a ruse to get you to register.
Go daddy make potential customers register to obtain there email address under the guise of further discounts .

I asked for an email address to lodge a formal complaint but none was forth coming .

underhanded and shady

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