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Golfnow.com

United States

Consumer complaints and reviews about Golfnow.com

tcca Send email
 
Apr 28, 2017

GOLF NOW

Warning VIP contract changes made April 27, 2017 and not to Customers good.

VIP Changes made, and not to the customers good, beware,
I have used Golf Now for a number of years. Bought their VIP package in Feb. I worked great as we book the day before. Just got an email from them, April 28, they have changed the terms, and not to the customers good. One now has to book at least 3 days out to use the promo code $10 rebate. Phoned them and they said they can do what they want, screw the customer after we get their money. They also dropped email support. He said their server was not big enough. I almost thought I was talking to United Airlines
Gazina Send email
 
Mar 15, 2012

I've been playing golf my entire life, and this type of technology really isn't welcome

Typical of these types of sites. It's not that convenient, since I still have to call the golf course to check on maintenance status, cart path only (if it's rainy) and other issues. My biggest problem with site and others like it are:

1. They make a strong effort to peddle the 'discounted' times (these are the times they take from the golf courses for their 'fee' so it's all their money if they sell them). These are usually not the most desirable times either.

2. You have to pay 100% UP FRONT, and the only way to get a refund is if the course actually CLOSES that day due to weather. So if your schedule changes you're basically stuck (like a hotel reservation).

3. There is a "booking fee" which I find ABSURD.

4. Their selection is pretty weak most of the time.

I've been playing golf my entire life, and this type of technology really isn't welcome. I much prefer to interact with the pro shop personnel, review and select a tee time with him/her directly, and have the flexibility to change or reschedule. Use this site if you're so inclined (at least that's what the "mind control" advertising on Golf Channel will tell you to do), but for me and my golfing buddies it's a failed experiment.
Diana Shulist Send email
 
Mar 15, 2012

I've been playing golf my entire life, and this type of technology really isn't welcome

As a golf website who was approached by GolfNow to provide their booking engine to our readers, we have had several complaints about them. One gentleman pressed "book it" 9 times and kept getting pushed back to the same page. He called me and asked for help and I couldn't find anyplace to send him for help on GolfNow. I finally removed the booking engine from our twoguyswhogolf.com website. We promote golf courses for a living - and only offered GolfNow as an alternative for when we run out of vouchers for the courses on our site. It turned out to be a bad experience for us as we were being blamed for GolfNow problems. You're better to book directly with course (or call us) - tell them the kind of deal you can get online and ask for price matching.

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