Worst customer service team ever i experience from online shopping!
Takes forever for them to pick up phone calls, and never respond to customer's emails.
Never provide any shipping information via email, and even you place your order with express shipping, you won't have any idea when you item is going to be delivered.
When you send email, they send out generated email template (auto-reply) saying that it will take several days for them to reply to email.
Also, when you call them, they say it will take 10-20 minutes to answer, because all representatives are assisting other customers!
I do not care how busy they are! if they are busy, i mean they should hire more people for customer service.
I will never buy anything from them! worst online shopping experience!! and i will not recommend Golfsmith to anyone that i know.