Complaining about the Goodwill Bremerton WA location
Retail Store on 4209 Wheaton Way Bremerton WA

To whom it may concern,

We like Goodwill.... Especially when we find something cool and useful in our price range. But recently we had gone to the Bremerton store location and every time we go in.... we get let down.

First time: My wife was inquiring about a old 50's sofa that was not clean but in good shape and asked a Goodwill representative for a price, while my wife waited, the employee finally came back after 15 mins and told her that the price for the sofa was going to be $150. My wife ask why so much? The employee said that "THEY" think she was a DEALER???? WTF???? It doesn't matter if she was a Dealer or Not! THAT IS NOT RIGHT!

Second time: This time I was with her. I had bought a tape recorder from the Port Orchard store on Saturday but it didn't not work when I took it home and added batteries and since we worked all week, we finally had an opportunity to return the item in the Bremerton store on the following Saturday. A WEEK LATER! I know the policy "in 7 days you can not return the item back even if it is working or not. This was my only time to return the item and they told me that I can not return the item to their store "BREMERTON STORE" because I didn't buy it from the Bremerton location............ AGAIN WTF!?!?!? VERY BAD SERVICE!

Third time: Which was the most recent issue with the Bremerton Store. We had found a pair of never been worn jeans that had no price “AGAIN!” we also found another pair of never worn jeans made by the same company but different styles that had a price tag. The PRICE was $6.99…… We ask about the price and AGAIN…… Took 10 mins….. I was F**KING SHOCKED ON THE PRICE!?!?!?
NOTE: SAME JEAN BRAND COMPANY, SAME COLOR JEANS, AND NEVER BEEN WORN. THE ONLY DIFFERENCE WAS THE STYLE. ONE WAS STRAIGHT LEG THE OTHER WAS WIDE LEG……. Get this! here is the SHOCKER! The employee comes back and told us the PRICE was wrong and the NEW PRICE was $9.99!!!! WHAT THE F**K! ARE YOU JOKING!!!! How do you go from $6.99 to $9.99 in price and then tell us the other item was missed labeled? Never again will we be ever going back to the Bremerton Goodwill Store. NOT GOODwill BUSINESS!!!!

I have not had any other problem with the other Goodwill in the area, just the GOODWILL BREMERTON STORE!

I hope Goodwill understand that the items your company receive are FREE and we the CUSTOMERS buy them at a somewhat not so GOODWILL PRICE sometimes. Our lost your Gain...........

Best Regard
Mr Righteousness